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Vanarama Reviews and Customer Testimonials

Vanarama are rated 4.7/5 based on 4883 customer reviews and testimonials

The deal you get is always the most important thing, but it's also your right to expect excellent levels of customer service. Most companies will struggle or even refuse to do both. We make it our absolute mission to give you the most competitive deal and the service you deserve. Every customer we lease a vehicle to is invited to review our service and good or bad we publish them. Of course we occasionally get it wrong but it's not through lack of trying and we always use your feedback to try and improve.

See for yourself why customers come back to us time and time again.

Customer Reviews

said on 31st July 2015 - 3.1/5 stars

Overall good

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said on 31st July 2015 - 4.7/5 stars

Very good.

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said on 30th July 2015 - 5/5 stars

Excellent service very happy thank you.

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said on 30th July 2015 - 5/5 stars

Friendly and informative service from start to finish. From initial enquiry to delivery took the forecast three weeks. Excellent communication throughout the process and at no point did I feel pressured into taking out any extras that were on offer. Basically I got what I wanted, when I wanted, with no stress whatsoever. I have no hesitation in recommending Vanarama.

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said on 29th July 2015 - 5/5 stars

Tony and Bianca looked after me from start to finish, answering all my questions promptly and in a way the lay man can understand, rather that in legal speak other companies seen to like using when trying to lease a van. The service I received was excellent throughout and would recommend them to anybody looking for a great deal on a new van.

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said on 28th July 2015 - 4.6/5 stars

Excellent service throughout.

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said on 27th July 2015 - 5/5 stars

First class.

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said on 27th July 2015 - 4.7/5 stars

I was very pleased with your service.

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said on 27th July 2015 - 5/5 stars

Excellent, prompt, professional, easy, so glad I chose Vanarama.

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said on 27th July 2015 - 4/5 stars

We were very impressed by your professional approach. We were guided through the process from our initial enquiry, until we received our vehicle and your staff are very efficient and friendly and very helpful. I will definitely be recommending your company.

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said on 24th July 2015 - 5/5 stars

Good service with very friendly customer care and service throughout.

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said on 24th July 2015 - 4.1/5 stars

Was kept informed and when I asked for a short lead time you pulled out all the stops and met my requests fully. Thank you.

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said on 24th July 2015 - 5/5 stars

Very helpful and van came on the date we were told.

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said on 23rd July 2015 - 4/5 stars

Firstly - I never give 10 out of 10 - so you are doing really well getting 4 out of 5 from me... Phil Humber is the sort of guy I like to deal with as he's straight down the line. I did a fair bit of conversing with Steph as well who is very good. All in all you dealt with me really well - hence this is my 2nd van on the road with you guys.

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said on 23rd July 2015 - 4/5 stars

Very pleased with the overall experience.

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said on 23rd July 2015 - 5/5 stars

Great service, well informed, and kept up to date.

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said on 23rd July 2015 - 0/5 stars

I am really pleased by the level of service provided by Simon Lench and the rest of the team at Vanarama, thank you very much..!

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said on 23rd July 2015 - 4.9/5 stars

I was very impressed with your service from start to finish. Always prompt to return calls or answer emails too. A pleasure to deal with.

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said on 23rd July 2015 - 5/5 stars

Good.

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said on 21st July 2015 - 5/5 stars

No comments

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said on 20th July 2015 - 5/5 stars

Perfect, no problems at all.

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said on 20th July 2015 - 5/5 stars

The service was brilliant and Dan gave great customer service.

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said on 17th July 2015 - 5/5 stars

A very smooth service.

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said on 16th July 2015 - 5/5 stars

To be honest I usually have a small negative on surveys, but to date I've had no niggles with the whole process.

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said on 16th July 2015 - 5/5 stars

Swift responses, good communication, paperwork easy. I will definitely use again.

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