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Vanarama Reviews and Customer Testimonials

Vanarama are rated 4.7/5 based on 5020 customer reviews and testimonials

The deal you get is always the most important thing, but it's also your right to expect excellent levels of customer service. Most companies will struggle or even refuse to do both. We make it our absolute mission to give you the most competitive deal and the service you deserve. Every customer we lease a vehicle to is invited to review our service and good or bad we publish them. Of course we occasionally get it wrong but it's not through lack of trying and we always use your feedback to try and improve.

See for yourself why customers come back to us time and time again.

Customer Reviews

said on 20th November 2015 - 4.9/5 stars

I am more than impressed with Vanarama in many ways but I would like to thank a man called, Joe Norton, for all of his help in getting me the 2 vehicles and even when I was stuck when he first one was late they never left me stranded without a vehicle for work. For that, and many other reasons I would say Vanarama as a whole is a fantastic supplier of vehicles and would recommend them and already have done. Thanks.

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said on 16th November 2015 - 5/5 stars

From start to finish, it was excellent service that you provide. All your staff are a credit to your company. Keep up the good work!

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said on 16th November 2015 - 4.9/5 stars

Very good from first contact to delivery. The sales guy, Alex, was first class.

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said on 13th November 2015 - 4.4/5 stars

The service I would say is excellent and the communication faultless. Would definately reccomend and use again.

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said on 13th November 2015 - 5/5 stars

Thought it was brilliant. I was kept up to date with every stage of the process.

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said on 13th November 2015 - 5/5 stars

I wish I had heard of Vanarama years ago. They got me the van I wanted in the time scale I wanted and at a price that was significantly cheaper than even the main dealers! Communication was excellent from start to finish and the van was delivered exactly as stated by the delivery team. I have already recommended Vanarama to several business people I know. They even have exactly the same corporate colours as my company. Well done everyone.

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said on 12th November 2015 - 5/5 stars

Brilliant service from start to finish.

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said on 12th November 2015 - 4.4/5 stars

The intial conversation about different deals/vehicles etc was very good but when we wanted to go ahead it took 3 phone calls to secure vehicle. After that service and info was very prompt and efficient. Thank you

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said on 12th November 2015 - 4.1/5 stars

Good level of service. Better than dealing with the dealerships direct.

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said on 9th November 2015 - 5/5 stars

This is the second van I got from Vanarama. I got a transit in 2011 never had any problems whatsoever. A five star service. Thanks again.

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said on 5th November 2015 - 4.9/5 stars

Very friendly, helpful at the start. As this was quite a big step for a small company like ours we needed a bit of reassurance and guidance which was very good and brought us to the conclusion to get a van from you.

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said on 4th November 2015 - 5/5 stars

Service was great from start to finish. I am happy with new van and will be ordering another in March.

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said on 4th November 2015 - 5/5 stars

Excellent in all respects.

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said on 3rd November 2015 - 3.7/5 stars

Very good, could be abit more clear on some point like the basic spec you get and what upgrades are available.

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said on 3rd November 2015 - 5/5 stars

Exceeded my expectations! No persistent calls pressuring you for the deal, just an easy flowing service with a cracking deal at the end.

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said on 3rd November 2015 - 5/5 stars

I thought from the first initial contact with Scott to the end with the delivery driver was 1st class and I will be making sure everyone is aware of your company/service, truly amazing service. So many people are to quick to criticize services & suppliers, and not quick enough to congratulate people when they do an amazing job *********************1st class service*****************

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said on 3rd November 2015 - 5/5 stars

The whole service from enquiry to receiving the van was effortless......superb

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said on 2nd November 2015 - 4.9/5 stars

From start to finish absolutely brilliant. I had so many questions, all answered with knowledge and honesty. No high sales pressure. Just professional help and advice.

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said on 29th October 2015 - 4/5 stars

Excellent from start to delivery.

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said on 29th October 2015 - 5/5 stars

Truly exceptional service from the day I called to the day I took delivery. This is the second vehicle I have ordered through Vanarama. I wouldn't go anywhere else.

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said on 29th October 2015 - 5/5 stars

With a business to run the last thing you need is further hassle. With Vanarama the service was excellent and a "no brainer" for me. Not often you get that!

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said on 29th October 2015 - 5/5 stars

Top draw!! The whole process was seamless from start to finish with fantastic customer services! Even the delivery driver phoned me after leaving my vehicle with my wife as I was at work keeping her in the lifestyle she has become accustomed too, to apologise for it being dirty!! Great work!

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said on 29th October 2015 - 4.9/5 stars

Very professional and friendly service.

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said on 29th October 2015 - 5/5 stars

Vanarama supplied me an exemplary service and an exceptional van. Even when no one else was willing to help the me in my new business venture.

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said on 28th October 2015 - 3.9/5 stars

Very good service. Went quiet for a little while. Van was delayed for a while. I believe Ford was to blame.

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