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Vanarama Reviews and Customer Testimonials

Vanarama are rated 4.7/5 based on 5017 customer reviews and testimonials

The deal you get is always the most important thing, but it's also your right to expect excellent levels of customer service. Most companies will struggle or even refuse to do both. We make it our absolute mission to give you the most competitive deal and the service you deserve. Every customer we lease a vehicle to is invited to review our service and good or bad we publish them. Of course we occasionally get it wrong but it's not through lack of trying and we always use your feedback to try and improve.

See for yourself why customers come back to us time and time again.

Customer Reviews

said on 2nd February 2015 - 3.7/5 stars

Friendly and professional, easy to deal with and good coordination between departments.

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said on 2nd February 2015 - 4.9/5 stars

Phil Humber was excellent from start to finish and should be commended in his annual appraisal

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said on 29th January 2015 - 5/5 stars

Very impressed don't need to say anymore!

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said on 29th January 2015 - 4.7/5 stars

The service I got from Vanarama was great, I now have my new vehicle which I'm over the moon with. The only negative comment I have to make is the length of time which I had to wait for the vehicle. I was told that there was a lead time of 10 to 12 weeks which I understood, it was just unfortunate that it took 16 weeks before I took delivery of the vehicle. I will say though, I was kept informed which I thank you all for, all in all a great company to deal with and I wouldn't hesitate to use them again.

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said on 29th January 2015 - 4.6/5 stars

The service was good. There was a bit of a mix up with the deal from the finance company. The original deal with no deposit I was offered was eventally declined by the finance company, so we had to start again with a different deal. This delayed delivery by 30 days but we got there in the end.

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said on 29th January 2015 - 5/5 stars

Every step of the way I was kept up to date with how things were progressing. All at Vanarama knew what they were doing. As a result my van was delivered six days early. It's a shame not all companies use the same attitude to customer relations. Thank you very much.

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said on 29th January 2015 - 4.9/5 stars

Fantastic service and care from the whole team right from the first point of contact threw to receiving my van. Couldn't of asked for a more professional company to deal with. Already talking my brother into using you guys so expect a call! Thanks again.

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said on 29th January 2015 - 5/5 stars

One word sums it all up. Just amazing.

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said on 29th January 2015 - 5/5 stars

Service was brilliant and can not give any bad points at all!

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said on 29th January 2015 - 4.3/5 stars

Really pleased. Van is excellent and price was very competitive

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said on 20th January 2015 - 5/5 stars

Fantastic service! Very professional however, with a friendly touch. The chap that delivered the pick up was on time and a really sound guy. Perfect! I will be coming to you for another van.

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said on 19th January 2015 - 3.6/5 stars

Quite good

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said on 19th January 2015 - 5/5 stars

First Class

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said on 19th January 2015 - 4.1/5 stars

Excellent overal service, the van was a bit later that expected.

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said on 9th January 2015 - 3.9/5 stars

Jake was really good to speak to and he always keep me up to date. He was polite to talk to.

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said on 9th January 2015 - 4.9/5 stars

Excellent service all round.

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said on 8th January 2015 - 4.6/5 stars

Good.

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said on 8th January 2015 - 5/5 stars

Great!

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said on 8th January 2015 - 4.9/5 stars

Very good! Stephen was very good, I would employ him myself.

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said on 8th January 2015 - 4.9/5 stars

Great service from start to finish.

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said on 6th January 2015 - 4.4/5 stars

Overall, I'm happy with service. It would of been nice just to deal with one or two members of staff. Sophie Toms was very good, and called me back when she said she would.

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said on 24th December 2014 - 4.9/5 stars

Very good overall, disappointing I couldn't get the colour of choice, but time was critical. Vanarama have been top notch.

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said on 19th December 2014 - 4.6/5 stars

I thought the service was extremely good and I was always fed the correct information.

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said on 18th December 2014 - 3/5 stars

Very prompt and professional.

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said on 18th December 2014 - 4.9/5 stars

Perfect Service

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