Vanarama are rated 4.7/5 based on 4883 customer reviews and testimonials
The deal you get is always the most important thing, but it's also your right to expect excellent levels of customer service. Most companies will struggle or even refuse to do both. We make it our absolute mission to give you the most competitive deal and the service you deserve. Every customer we lease a vehicle to is invited to review our service and good or bad we publish them. Of course we occasionally get it wrong but it's not through lack of trying and we always use your feedback to try and improve.
See for yourself why customers come back to us time and time again.
Customer Reviews
David Wynne said on 27th June 2014 - 3.3/5 stars
Very good.
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Ben Collins said on 27th June 2014 - 5/5 stars
Great service. Quick turnaround from initial enquiry to delivery of the van even with a slight delay from the manufacturer. So pleased with the new van and would definitely recommend.
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Roland Scott said on 27th June 2014 - 5/5 stars
Excellent, and I have already told several other people how good it was.
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David Howard said on 27th June 2014 - 4.7/5 stars
Very good.
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James Kent said on 27th June 2014 - 5/5 stars
Just brilliant!
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Nicola & Ian Richards said on 26th June 2014 - 5/5 stars
We were very impressed from the start to the end of the procedure. Ashley Lyne who we dealt with was very accommodating with all our questions, to which we had a lot as it's such a big purchase! He went over and above his job! Very pleased and we have already recommended you to a friend of ours, who has also purchased via Ashley.
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Mark Eastwood said on 26th June 2014 - 3.9/5 stars
Very good service all round
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Dean Mellor said on 26th June 2014 - 3.6/5 stars
Good
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Michael Edwards said on 20th June 2014 - 5/5 stars
Great
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Neil Hancock said on 20th June 2014 - 5/5 stars
very good and fast.
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Ben George said on 19th June 2014 - 4.6/5 stars
Initial phone call when I first enquired about a vehicle was very clear and more like a chat than a business call. Paul Melvin discussed pro's and cons to various vehicles with Me and explained which form of lease suited Me best. This first phone call alone persuaded Me to opt for a vehicle from Vanarama rather than a local dealer. Delivery came within three weeks and despite a slight delay due to a fuel sensor the whole process was smooth and efficient.
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Richard Burton said on 19th June 2014 - 4.1/5 stars
Couldn't fault the service.
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Peter Burrows said on 18th June 2014 - 4.7/5 stars
Very good, not too pushy.
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Matthew Farenden said on 18th June 2014 - 4.9/5 stars
I was very happy that I was kept informed at all times what was going on by phone and email. And all my questions were answered satisfactory.
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Mark Minshull said on 18th June 2014 - 4.9/5 stars
Excellent service, already recommended you to two work mates.
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Neil Kearney said on 16th June 2014 - 4.9/5 stars
This is the second vehicle i have had from Vanarama this year and I can't fault the service at all. Every member of the team is well trained and it makes the transaction very smooth, the van was delivered early and I am very pleased with it. Can highly recommend.
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Benedict Waterson said on 16th June 2014 - 5/5 stars
Dealing with Vanarama was so easy. It has been the most pleasurable vehicle buying experience that I have ever had. A quick phone call to discuss my requirements, and then everything else was dealt with by email. The staff have all been so professional and no hard sales talk. I will be recommending Vanarama to others and use you again in the future.
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Thomas Wagstaff said on 16th June 2014 - 5/5 stars
Extreamly professional and efficient service provided by very helpful and friendly staff. Thank you. I love my van !
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Martin Suff said on 16th June 2014 - 4.9/5 stars
Very pleased with your service, would have liked to have been kept informed a little more frequently.
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Hal Whyman said on 6th June 2014 - 4.6/5 stars
Excellent communication. Felt there was a personal touch. I liked the appreciation from Vanarama for speedy document return, for instance.
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Nathan Leigh said on 6th June 2014 - 5/5 stars
Very helpful, friendly service throughout. Bang on the time scales and can't be beat on price........ as I found out!
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Ashley Tyrrell said on 6th June 2014 - 4.3/5 stars
Overall good
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Phil Bentley said on 6th June 2014 - 5/5 stars
Professional and friendly and excellent.
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Danny Kew said on 6th June 2014 - 4.9/5 stars
I was really pleased with the service I received from Vanarama, everyone was helpful and it was a really stress free straightforward process.
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Andrew Duckworth said on 6th June 2014 - 5/5 stars
10 out 10 for service everyone very helpfull
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