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Vanarama Reviews and Customer Testimonials

Vanarama are rated 4.7/5 based on 5017 customer reviews and testimonials

The deal you get is always the most important thing, but it's also your right to expect excellent levels of customer service. Most companies will struggle or even refuse to do both. We make it our absolute mission to give you the most competitive deal and the service you deserve. Every customer we lease a vehicle to is invited to review our service and good or bad we publish them. Of course we occasionally get it wrong but it's not through lack of trying and we always use your feedback to try and improve.

See for yourself why customers come back to us time and time again.

Customer Reviews

said on 26th October 2011 - 4.6/5 stars

Perfect service from your company - I haven't had any problems so far.

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said on 26th October 2011 - 5/5 stars

From my first phone call to the delivery of my vehicle I thought the quality of service was first class. I received emails,texts and regular calls on the progress of my new vehicle. You clearly have a well worked system of contact and excellent staff who know of to deal with customers. Many Thanks. Clive Peters.

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said on 21st October 2011 - 4.9/5 stars

Service was excellent through out, the only thing was that I was dealing with 3 or 4 different people and there was some confusion at times. Having said that, every one was pleasant and helpful.

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said on 21st October 2011 - 5/5 stars

Very good service. Kept up to date. Very speedy delivery. Many Thanks

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said on 21st October 2011 - 4.4/5 stars

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said on 19th October 2011 - 5/5 stars

excellent start to finish

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said on 19th October 2011 - 4.6/5 stars

Excellent

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said on 13th October 2011 - 5/5 stars

Excellent, Knowledgeable and Efficient. Text messages were used very effectively to keep me up to date. All went well!

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said on 11th October 2011 - 5/5 stars

Pickup Trucks Direct ticked all the boxes! My experience was very pleasurable and the staff were very friendly, always calling me back and answering my questions quickly. My business prides itself on service, and the service Pickup Trucks Direct has provided was top-quality and far above my level of expectation. I couldn't ask for any more! Pats on the back all round. Thank you very much.

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said on 11th October 2011 - 4/5 stars

Friendly courteous and professional from first contact right through to delivery.

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said on 7th October 2011 - 5/5 stars

It could not have been a better service. I will certainly be coming back for my next vehicle. Very, very high grade service across the board.

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said on 7th October 2011 - 4.6/5 stars

Sales and Admin Excellent !!!

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said on 4th October 2011 - 5/5 stars

I recieved excellent service from Dominic, Laura, Kate and Joel. My questions were answered very quickly and all emails were responded to promptly.

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said on 4th October 2011 - 4.4/5 stars

Service was very good

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said on 4th October 2011 - 4.7/5 stars

Overall good service! Everything was sorted fairly quickly from the point of order and the finance deals that are offered are also very good.

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said on 4th October 2011 - 4.7/5 stars

Very professional

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said on 4th October 2011 - 4.9/5 stars

All round excellent. Friendly staff, very quick to respond, and my questions were answered quickly also. All round great service!

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said on 4th October 2011 - 5/5 stars

From start to finish I thought eveything went very smooth, and I'm very happy with the vehicle.

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said on 4th October 2011 - 4.3/5 stars

Overall I was pleased with the service given to me I found them helpful and would use the company again

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said on 4th October 2011 - 4.9/5 stars

From initial enquiry to final delivery the transaction was seamless. Great salesman (Shaun) who understood the need for a quick delivery and was extremely honest and very helpful. Charming admin staff who were willing to help, and put communication with the customer first. Well Done and thank-you.

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said on 4th October 2011 - 5/5 stars

Very good and Professional service.

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said on 4th October 2011 - 3.6/5 stars

Very good

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said on 4th October 2011 - 4.6/5 stars

I thought Rob Cox and the administative team were great, on the ball and telephoned to save time as I am on site much of the time.

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said on 4th October 2011 - 4.9/5 stars

Very helpful finding me the best options

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said on 4th October 2011 - 5/5 stars

Excellent Service, I am happy to use your company again in the future!

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