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Vanarama Reviews and Customer Testimonials

Vanarama are rated 4.7/5 based on 4883 customer reviews and testimonials

The deal you get is always the most important thing, but it's also your right to expect excellent levels of customer service. Most companies will struggle or even refuse to do both. We make it our absolute mission to give you the most competitive deal and the service you deserve. Every customer we lease a vehicle to is invited to review our service and good or bad we publish them. Of course we occasionally get it wrong but it's not through lack of trying and we always use your feedback to try and improve.

See for yourself why customers come back to us time and time again.

Customer Reviews

said on 19th April 2011 - 4.7/5 stars

FIRST CLASS SERVICE

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said on 12th April 2011 - 4.4/5 stars

Generally the service was good and the truck arrived 1 day after the initial estimated delivery date.

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said on 12th April 2011 - 5/5 stars

Having been messed around by a company who I had a leased vehicle with, I approached your company and spoke to Rob. Within 48 hrs he had a vehicle and finance sorted and now two weeks later I have my pick up . A big thank you to all involved with this process for making it so quick and hassle free. I will definitely be doing business with you again

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said on 12th April 2011 - 4.6/5 stars

Very good service

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said on 5th April 2011 - 4/5 stars

The service was very good, our enquiry was handled professionally and quickly.

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said on 5th April 2011 - 4.9/5 stars

Very helpful - that's why you got our business...

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said on 5th April 2011 - 5/5 stars

Service was very good and reliable

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said on 4th April 2011 - 3.9/5 stars

Very impressed with the people I spoke to.

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said on 4th April 2011 - 4.6/5 stars

We were pleased with how Andrew dealt with the enquiry we placed and with the service we received once we placed the order. A slight hiccup on the delivery of the second vehicle but it was eventually resolved and as you were working on information you received from the dealer, it was not really your fault. Your delivery driver was first class (he delivered both vehicles) and kept us informed of his arrival time.

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said on 4th April 2011 - 5/5 stars

Excellent service from Rob and your admin team from start to finish.

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said on 4th April 2011 - 5/5 stars

We wanted several different quotes for several types of vehicle which your staff did no problem. Nothing was too much trouble.

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said on 30th March 2011 - 4.4/5 stars

Unfortunately, our first dealings with you were a bit clouded due to the problems Nissan were having with their vehicles, thereby making a late delivery date of 4 months, which I might add was not any fault of Pick-up Trucks. Apart from the above, the service we received was good.

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said on 30th March 2011 - 5/5 stars

Very good service and communication, quite amazed that from enquiry to delivery was only a week, well done to all involved.

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said on 29th March 2011 - 4.9/5 stars

Overall service was good, better than the last leasing company I dealt with. Special thanks to Andrew Causer. Once I got someone to respond, I was kept fully informed, he called back when he said he would and was very helpful through the whole purchase.

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said on 29th March 2011 - 4.9/5 stars

Could not be faulted

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said on 29th March 2011 - 4.4/5 stars

Very good service. Well laid out prices and extremely competitive. Andrew Causer explained all options fully to help us pick the right deal.

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said on 29th March 2011 - 4.9/5 stars

Joel Hyland was a pleasure to deal with from start to finish. He was very prompt in returning calls and finding out any information that was required. I was very glad to have found your company and your professionalism was amazing. I will always recommend to friends if they are looking for a vehicle and will be back when my current vehicles lease expires. Thank you for all your help and assistance.

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said on 25th March 2011 - 5/5 stars

Excellent team always answered questions I had. Always in contact with me on the progress of the vehicle, hassle free. Thank you.

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said on 25th March 2011 - 4.6/5 stars

Mike was great and made the process very straightforward.

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said on 22nd March 2011 - 5/5 stars

Communication is everything. In business I need solutions not problems. Your service has eased the pain of red tape involved generally in purchasing / leasing / contracting a vehicle. I presented a problem and if you do what you say you can do and deliver the second vehicle by the 4th April, I cant praise you enough. I will be looking for another vehicle shortly, so in short! Well done, it is a team effort.

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said on 22nd March 2011 - 4.9/5 stars

great, made purchasing simple

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said on 22nd March 2011 - 5/5 stars

Helpful,friendly and genuine.

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said on 22nd March 2011 - 3.3/5 stars

service was very helpful

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said on 22nd March 2011 - 4.1/5 stars

It was really easy and quick to receive the vehicle.

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said on 22nd March 2011 - 4.7/5 stars

Everything was perfect, I have nothing but praise for all the staff I dealt with, always helpful, polite and happy, thank you to you all

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