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Vanarama Reviews and Customer Testimonials

Vanarama are rated 4.7/5 based on 4883 customer reviews and testimonials

The deal you get is always the most important thing, but it's also your right to expect excellent levels of customer service. Most companies will struggle or even refuse to do both. We make it our absolute mission to give you the most competitive deal and the service you deserve. Every customer we lease a vehicle to is invited to review our service and good or bad we publish them. Of course we occasionally get it wrong but it's not through lack of trying and we always use your feedback to try and improve.

See for yourself why customers come back to us time and time again.

Customer Reviews

said on 22nd March 2011 - 4.4/5 stars

Service was great can't fault it

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said on 11th March 2011 - 4.9/5 stars

Andrew was very helpful and prompt with any questions we had.

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said on 11th March 2011 - 5/5 stars

Andrew - Thank you for making the purchase of the Nissan a pleasant one. The service you and your colleagues provided was excellent. I have passed your details to two work associates who were very impressed with the vehicle.

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said on 10th March 2011 - 5/5 stars

The service was very efficient and it was nice to be able to deal with same person all the way through.

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said on 9th March 2011 - 5/5 stars

It is very rare to find a company that gives the same high level of service as ourselves. I don't think you can improve it - so far it has been faultless

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said on 9th March 2011 - 3.4/5 stars

Bit of a bad start when quotes were received however did get better once all requirements were met

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said on 4th March 2011 - 5/5 stars

I have to say that the level of service I received from Gary has been absolutely outstanding ! ...Even down to the speed in which he answered my questions ...The PX offer on my truck was absolutely on the money ...and the presentation of my new truck on arrival was out of the wrapper ! Thank you so much. If you ever need to forward anyone on to me to hear it from the horses mouth, then please do not hesitate... All the very best and keep up the good work

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said on 2nd March 2011 - 4.3/5 stars

Very good service throughout, I was amazed how up to date I was kept.

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said on 2nd March 2011 - 4.6/5 stars

I was pleased with the quick turnaround of it all and your ability to deliver on time - Thank you

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said on 25th February 2011 - 4.1/5 stars

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said on 23rd February 2011 - 5/5 stars

It's nice to deal with a company that is very efficient - Rob was excellent, as were all the staff I spoke to. I would gladly recommend your company.

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said on 23rd February 2011 - 4.9/5 stars

Dominic has been a star from start to finish, really going the extra mile to help us get our finance. As we are a small business its been very difficult to get any credit and Dominic made it happen. Thank you!

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said on 16th February 2011 - 5/5 stars

We dealt with Andrew Causer from start to finish and the service he provided was excellent. He always responded to our emails and kept us well informed. Many thanks.

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said on 16th February 2011 - 5/5 stars

I can only praise the service and treatment I received from Mike and his colleagues

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said on 15th February 2011 - 4.1/5 stars

The delays with delivery was a bit disappointing due to the canopy not arriving on time, but this aside I am very satisfied.

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said on 15th February 2011 - 5/5 stars

First Class

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said on 15th February 2011 - 4.7/5 stars

Very good , all went ok , I would recommend you to my friends .

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said on 11th February 2011 - 3.9/5 stars

I was very impressed with the service I got with your company.I was was kept well informed and any questions I had were dealt with quickly and professionally.I have already recommended you to some of my customers. One problem I had!! I was told i would be informed 40 minutes before the arrival of the vehicle. This did not happen and the delivery company driver just turned up without any prior notice. It was was only because I was running late to get to the site where I was working that I was able to take delivery of the vehicle... This is why I have given only 3 stars for overall satisfaction..

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said on 9th February 2011 - 5/5 stars

Very professional and flexible - great knowledge of your market and products you are selling

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said on 9th February 2011 - 5/5 stars

Gary is smashing !

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said on 9th February 2011 - 4.1/5 stars

Service was very good and no complaints about anything

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said on 9th February 2011 - 5/5 stars

Friendly and professional

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said on 9th February 2011 - 4/5 stars

Value for money, appreciate how hard it was re Nissan delivery problems but Andrew in sales, Meg and Kate in admin were all very good

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said on 9th February 2011 - 4.6/5 stars

After checking out various deals & calling different companies you were the most competitive on price & the most helpful. The service given was very good and all questions asked were answered.

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said on 9th February 2011 - 3.7/5 stars

You kept me informed at all times, sales side very good.

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