Vanarama are rated 4.7/5 based on 4883 customer reviews and testimonials
The deal you get is always the most important thing, but it's also your right to expect excellent levels of customer service. Most companies will struggle or even refuse to do both. We make it our absolute mission to give you the most competitive deal and the service you deserve. Every customer we lease a vehicle to is invited to review our service and good or bad we publish them. Of course we occasionally get it wrong but it's not through lack of trying and we always use your feedback to try and improve.
See for yourself why customers come back to us time and time again.
Customer Reviews
Paul Williams said on 9th February 2011 - 4.7/5 stars
In general very good and pleasant to deal with although Christmas period threw a hiccup in communication.
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Ian Scott said on 9th February 2011 - 3.9/5 stars
Good
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Michael Smee said on 8th February 2011 - 4.6/5 stars
I searched many leasing companies, and chose your company due to the cost of leasing the vehicle which was the cheapest I found. I was pleased to find that low cost does NOT mean low customer service and I was kept informed through text and email throughout the whole process.
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Katy Jacks said on 8th February 2011 - 4.7/5 stars
I had approached another company before you and found them unhelpful and patronising. I felt James handled my enquiry with both friendliness and professionalism, he fully explained the different options available to me. It is due to James' and Megan's service that I would recommend your company to friends.
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Rafah King said on 4th February 2011 - 3.4/5 stars
Overall good, although issues with Navara delivery dates (not the fault of your company though)
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Philip Diacon said on 3rd February 2011 - 4/5 stars
All round good service. Your website addressed my pain precicely as a first timer with finance leasing being new into business. Just a few occasions where the follow-up ball was dropped, but generally very good- you got the business because I felt you knew where I was coming from and what my needs were.
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Nick Upton said on 3rd February 2011 - 4.9/5 stars
Very good and coped well with the exceptional circumstances created by Nissan.
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David. K Hughes said on 1st February 2011 - 4.7/5 stars
Superb overall, really pleased with the great deal and for arranging the collection and return of my old Navara. Delivery to my home in North Wales was on time as promised, 5/5 for the fitting and the quality of the accessories that I requested. Thanks very much.
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Dave Stuart said on 28th January 2011 - 5/5 stars
Excellent web site very informative especially like videos and the reviews. Taxation advise very good.
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Hamish Milne said on 28th January 2011 - 5/5 stars
Excellent. Even after receiving the two vehicles with their faults, you were straight on to the Dealership to try and get these resolved.
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Kabir Ebrahim said on 27th January 2011 - 4.7/5 stars
Brilliant and very helpfull
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Iain Thomas said on 27th January 2011 - 4.9/5 stars
Great service, always courteous and responsive to my enquiries on progress.
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Peter Wrycraft said on 27th January 2011 - 4.7/5 stars
As usual, prompt replies to queries. Although no fault of pickup trucks direct, was disappointed with the extended delivery time
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DAVID PERRIN said on 25th January 2011 - 2.4/5 stars
OK
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Janine Van Den Berg said on 21st January 2011 - 4.9/5 stars
Very good, was never an effort to have extras applied to the van when requested.
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Ged Fisher said on 20th January 2011 - 5/5 stars
Generally very good, problems re delivery from Nissan were dealt with quickly and efficiently.
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Peter Crittenden said on 20th January 2011 - 5/5 stars
Andrew Causer was brilliant
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Gary Hunt said on 19th January 2011 - 4.6/5 stars
On the whole very very good. Mags, Megan and Kate were all great.
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Douglas Smithson said on 19th January 2011 - 5/5 stars
All good from Autorama - five star treatment
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Stephen May said on 19th January 2011 - 4.1/5 stars
An all round good experience
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Neal Collins said on 14th January 2011 - 4.7/5 stars
Very professional
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Mike Gardner said on 12th January 2011 - 5/5 stars
Excellent service and kept up to date in a situation that was out of your control - Navara delays. Thanks for organising X-Trail whilst i was waiting for the Navara
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Mathew Burrell said on 12th January 2011 - 4.6/5 stars
Great guys - looked after me all the way
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Nick Crawford said on 12th January 2011 - 4.7/5 stars
I must say Joel Hyland was terrific
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Ian Robinshaw said on 12th January 2011 - 5/5 stars
I have to say that my contact Gary Lemon has been very helpful both on my last vehicle, and on this current vehicle, I have already recommended your company to various contacts and told them how efficient your service is.
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