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Vanarama Reviews and Customer Testimonials

Vanarama are rated 4.7/5 based on 4883 customer reviews and testimonials

The deal you get is always the most important thing, but it's also your right to expect excellent levels of customer service. Most companies will struggle or even refuse to do both. We make it our absolute mission to give you the most competitive deal and the service you deserve. Every customer we lease a vehicle to is invited to review our service and good or bad we publish them. Of course we occasionally get it wrong but it's not through lack of trying and we always use your feedback to try and improve.

See for yourself why customers come back to us time and time again.

Customer Reviews

said on 9th February 2011 - 4.7/5 stars

In general very good and pleasant to deal with although Christmas period threw a hiccup in communication.

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said on 9th February 2011 - 3.9/5 stars

Good

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said on 8th February 2011 - 4.6/5 stars

I searched many leasing companies, and chose your company due to the cost of leasing the vehicle which was the cheapest I found. I was pleased to find that low cost does NOT mean low customer service and I was kept informed through text and email throughout the whole process.

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said on 8th February 2011 - 4.7/5 stars

I had approached another company before you and found them unhelpful and patronising. I felt James handled my enquiry with both friendliness and professionalism, he fully explained the different options available to me. It is due to James' and Megan's service that I would recommend your company to friends.

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said on 4th February 2011 - 3.4/5 stars

Overall good, although issues with Navara delivery dates (not the fault of your company though)

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said on 3rd February 2011 - 4/5 stars

All round good service. Your website addressed my pain precicely as a first timer with finance leasing being new into business. Just a few occasions where the follow-up ball was dropped, but generally very good- you got the business because I felt you knew where I was coming from and what my needs were.

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said on 3rd February 2011 - 4.9/5 stars

Very good and coped well with the exceptional circumstances created by Nissan.

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said on 1st February 2011 - 4.7/5 stars

Superb overall, really pleased with the great deal and for arranging the collection and return of my old Navara. Delivery to my home in North Wales was on time as promised, 5/5 for the fitting and the quality of the accessories that I requested. Thanks very much.

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said on 28th January 2011 - 5/5 stars

Excellent web site very informative especially like videos and the reviews. Taxation advise very good.

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said on 28th January 2011 - 5/5 stars

Excellent. Even after receiving the two vehicles with their faults, you were straight on to the Dealership to try and get these resolved.

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said on 27th January 2011 - 4.7/5 stars

Brilliant and very helpfull

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said on 27th January 2011 - 4.9/5 stars

Great service, always courteous and responsive to my enquiries on progress.

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said on 27th January 2011 - 4.7/5 stars

As usual, prompt replies to queries. Although no fault of pickup trucks direct, was disappointed with the extended delivery time

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said on 25th January 2011 - 2.4/5 stars

OK

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said on 21st January 2011 - 4.9/5 stars

Very good, was never an effort to have extras applied to the van when requested.

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said on 20th January 2011 - 5/5 stars

Generally very good, problems re delivery from Nissan were dealt with quickly and efficiently.

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said on 20th January 2011 - 5/5 stars

Andrew Causer was brilliant

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said on 19th January 2011 - 4.6/5 stars

On the whole very very good. Mags, Megan and Kate were all great.

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said on 19th January 2011 - 5/5 stars

All good from Autorama - five star treatment

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said on 19th January 2011 - 4.1/5 stars

An all round good experience

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said on 14th January 2011 - 4.7/5 stars

Very professional

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said on 12th January 2011 - 5/5 stars

Excellent service and kept up to date in a situation that was out of your control - Navara delays. Thanks for organising X-Trail whilst i was waiting for the Navara

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said on 12th January 2011 - 4.6/5 stars

Great guys - looked after me all the way

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said on 12th January 2011 - 4.7/5 stars

I must say Joel Hyland was terrific

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said on 12th January 2011 - 5/5 stars

I have to say that my contact Gary Lemon has been very helpful both on my last vehicle, and on this current vehicle, I have already recommended your company to various contacts and told them how efficient your service is.

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