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Vanarama Reviews and Customer Testimonials

Vanarama are rated 4.7/5 based on 5017 customer reviews and testimonials

The deal you get is always the most important thing, but it's also your right to expect excellent levels of customer service. Most companies will struggle or even refuse to do both. We make it our absolute mission to give you the most competitive deal and the service you deserve. Every customer we lease a vehicle to is invited to review our service and good or bad we publish them. Of course we occasionally get it wrong but it's not through lack of trying and we always use your feedback to try and improve.

See for yourself why customers come back to us time and time again.

Customer Reviews

said on 25th July 2018 - 4.4/5 stars

Having never bought a vehicle with finance before, I really didn't have a clue about how it work out for me and my business. Vanarama was the first company I phoned. Within literally minutes, Kevin Dixon explained everything, answered all my questions and then most importantly explained what would be best for me. I decided after that phone call I would definitely finance my vehicle purchase. I did phone to get quotes from various other companies and often didn't even received return calls or answers to enquiries. This is where vanarama stood head and shoulders above your other competitors. I did eventually get a slightly better deal elsewhere, but I chose vanarama, not because I'm brand loyal, but simply for the way Mr Dixon conducted the sale. I have never come across a telephone salesman as fantastic as him.

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I leased my new Ford Transit 350 L3 Rwd because... Can't afford the price of a new vehicle

said on 25th July 2018 - 5/5 stars

Billy Moss was very professional and kept me up to date with the whole process

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I leased my new Vauxhall Mokka X Hatchback because... Best way if you want to change your car every few years

said on 25th July 2018 - 3.9/5 stars

From the initial enquiry I was dealt with very well and was pleased with all the staff I spoke to , a few problems accoured during the process but was sorted straight away , the vehicle was delivered on time and more importantly the wife loves it , hopefully the process will be as good when we hand the vehicle back

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I leased my new Kia Sportage Estate because... Lost so much money on new cars depreciating and being ripped off from dealers , deciding on regular payments and renew at the end off the contract as long as we don’t get any unreasonable charges at the end

said on 25th July 2018 - 5/5 stars

Mr Scott was very friendly and informative. Helped will all the paperwork and delivery. Paperwork was very easy quick and clear. Absolutely professional and stress free. Even delivery was precise and Driver was polite friendly and professional. We loved the service Definitely pleasure doing the business.

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I leased my new Ford Ranger because... Business use... Carry stock around plus have feel like SUV.

said on 25th July 2018 - 3.6/5 stars

The initial enquiry was responded to after a day or so which made me feel like my business wasn’t wanted at first, however once responded to by phone call it was helpful. After being accepted by credit check, my application was dealt with by multiple persons and seemed to result in delays and missed communications which was a little frustrating. The signing process was extremely frustrating as it was held up numerous times by IT issues. Apart from these points the staff were very helpful and polite and I’m really very happy with the result! Thank you!!

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I leased my new Ford Transit Custom 290 L1 Fwd because... Because having owned a van for many years and bearing the cost of maintenance etc we felt that leasing with a maintenance contract would give us trouble free motoring for the life of the contract.

said on 24th July 2018 - 5/5 stars

Very efficient and reliable

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I leased my new Ford Ranger because... Cheapest option and easy way to have a new vehicle every three years

said on 24th July 2018 - 5/5 stars

First class service and deal. Really happy with the deal I got and will definitely use you again.

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I leased my new Volvo S90 Saloon because... Great offer on the s90 Volvo.

said on 24th July 2018 - 4.6/5 stars

Great service

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I leased my new Toyota Hilux because... like to change vans regular its looks professional

said on 24th July 2018 - 4/5 stars

Your service was good, I only ever award 4/5, because, in my opinion, it helps drive you forwards to achieve the ultimate fifth star.

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said on 24th July 2018 - 4/5 stars

I found your service easy and straight forward.

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I leased my new Volvo S90 Saloon because... I see no benefit of buying a new car because of price devaluation

said on 23rd July 2018 - 3.9/5 stars

Initial contact was rapid and I received a quick suitable offer, however; I was not notified that my vehicle would not arrive on the target day. This fact put me close to cancelling the order. After chasing my account manager I was put under a team leader that then looked after me very well and although I had to wait a further three weeks for the vehicle I was overall satisfied.

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I leased my new Mitsubishi L200 LWB Lb because... Simply as a result of the low outlay and tax benefits. Also after the lease term is up I will be able to lease another new vehicle similar to how I used to buy new and trade in again keeping monthly outlay at a manageable level but having a reliable transport solution.

said on 23rd July 2018 - 5/5 stars

Good

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said on 23rd July 2018 - 5/5 stars

Exelent service, all friendly helpful staff

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I leased my new Mercedes-Benz C Class Saloon because... Easier option, as cars devalue so quickly especially diesels in the current climate

said on 22nd July 2018 - 5/5 stars

Outstanding service. All your staff were great. I gave you a tight deadline and you came through for me. OUTSTANDING

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I leased my new Vauxhall Vivaro L1 because... I think it just works better for me.

said on 20th July 2018 - 4.7/5 stars

All was pretty straightforward, apart from van type and colour was not available until December, so had to go for a lesser product.

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said on 19th July 2018 - 4.7/5 stars

great service and price - issues with delivery but not vanarmas fault

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I leased my new Mitsubishi L200 LWB Lb because... Better car for a better price plus claim vat back

said on 19th July 2018 - 4.9/5 stars

Excellent

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I leased my new Ford Ranger because... Don’t won’t to own

said on 19th July 2018 - 5/5 stars

Excellent service. Kept me informed at all times throughout The price I got was unbeatable. Tried all the local main dealers and they didn’t compare. So in all very happy And the car was delivered to my house 👍

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I leased my new Suzuki Vitara Estate because... Depreciation reasons. owned a good few cars and lost a lot of money

said on 19th July 2018 - 4/5 stars

Generally I’ve been very satisfied with the service you have provided

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I leased my new Mitsubishi L200 LWB Lb because... Good tax advantages

said on 19th July 2018 - 3.3/5 stars

Good

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I leased my new Ford Ranger because... company option

said on 19th July 2018 - 4/5 stars

I used vanarama on the recommendation of my son Neil Sutton who leased a VW Crafter van a couple of months earlier. I understand you pay £50 to both myself and Neil for him recommending me to Vanarama. We look forward to receiving this. We are both delighted so far with your service

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I leased my new Peugeot Boxer 335 L3 because... I needed a new van and this appears to be the best option for tax purposes

Vanarama's Response: "Hi Robert, thanks for your review, we're happy to hear that you are enjoying your new van. Thank you for letting us know that your son recommended you to Vanarama, we will be processing your £50 vouchers this week. "

said on 18th July 2018 - 4.9/5 stars

Great communication and easy to deal with, kept me informed all the way

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I leased my new Mercedes-Benz C Class Coupe because... I get a car allowance and this is the most cost effective way for me to get a car with tax elements etc

said on 17th July 2018 - 4/5 stars

Good

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I leased my new Vauxhall Vivaro L1 because... Tax effiency

said on 17th July 2018 - 4.3/5 stars

after sale service has been excellent

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I leased my new Ford Transit Custom 270 L1 Fwd because... Price

said on 17th July 2018 - 4.6/5 stars

Good initial service to get the deal done, a bit slow between that part and delivery

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I leased my new Nissan Qashqai Hatchback because... To get a new vehicle at an affordable price.