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Vanarama Reviews and Customer Testimonials

Vanarama are rated 4.7/5 based on 4883 customer reviews and testimonials

The deal you get is always the most important thing, but it's also your right to expect excellent levels of customer service. Most companies will struggle or even refuse to do both. We make it our absolute mission to give you the most competitive deal and the service you deserve. Every customer we lease a vehicle to is invited to review our service and good or bad we publish them. Of course we occasionally get it wrong but it's not through lack of trying and we always use your feedback to try and improve.

See for yourself why customers come back to us time and time again.

Customer Reviews

said on 6th June 2016 - 5/5 stars

Excellent from start to delivery of vehicle.

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said on 6th June 2016 - 5/5 stars

100% pleased, rapid delivery, exactly what I wanted, thanks Dan.

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said on 6th June 2016 - 4.7/5 stars

From start to finish I was very happy with the service, Pat kept me extremely well informed.

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said on 6th June 2016 - 4.7/5 stars

Very good.

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said on 6th June 2016 - 4.9/5 stars

Very quick and always kept up to date.

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said on 6th June 2016 - 5/5 stars

Andy was one of the most helpful people I've deal with in a long white, great service, I will be back.

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said on 6th June 2016 - 5/5 stars

Everyone that dealt with my enquiry had knowledge of my order which was excellent.

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said on 6th June 2016 - 5/5 stars

Excellent service, would recommend.

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said on 6th June 2016 - 5/5 stars

From start to finish we had excellent service, every member of staff I spoke to was polite and helpful.

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said on 6th June 2016 - 5/5 stars

Very pleased with the service and prompt response. Leo was very helpful in finding the ideal package for us.

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said on 6th June 2016 - 5/5 stars

Excellent, a pleasure dealing with the team.

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said on 6th June 2016 - 5/5 stars

Great service.

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said on 6th June 2016 - 4.9/5 stars

Very good.

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said on 6th June 2016 - 5/5 stars

Excellent.

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said on 6th June 2016 - 3.7/5 stars

Overall it was good. The most important issue for me was for the car to be delivered on a particular date, and that essentially happened, so that was fine.

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said on 27th May 2016 - 5/5 stars

My new Ford Kuga turned up yesterday morning at 09:30, just minutes later than the scheduled delivery time, which was a minor miracle given the huge traffic problems in Kent yesterday caused by the simultaneous closures of the Blackwall and Dartford tunnels. The car is stunning. I'd like to say thank you for the ease of the whole transaction. If it’s anything like how the next two years are going to go, I will be leasing cars for the foreseeable future and I’ll be back in touch in around 21 months to sort the next one! A wonderfully easy way to do business. Many, many thanks for all your help.

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said on 27th May 2016 - 4.3/5 stars

Brilliant service, price was very good, I would use Vanarama again.

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said on 27th May 2016 - 5/5 stars

Very good service throughout.

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said on 27th May 2016 - 5/5 stars

Service was excellent, lots of communication.

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said on 27th May 2016 - 4.1/5 stars

Good and prompt service.

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said on 27th May 2016 - 5/5 stars

The service has been excellent with constant updates. My car is amazing I surely will be recommending to friends and family.

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said on 27th May 2016 - 4.9/5 stars

Pat was excellent in the initial calls and his colleagues who followed up with updates were all excellent.

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said on 27th May 2016 - 4.9/5 stars

My contact was Tom Swift and my dealings with him were very smooth and efficient.

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said on 27th May 2016 - 4.3/5 stars

Very good.

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said on 27th May 2016 - 5/5 stars

Top service, I can't fault a thing. I got a great deal, all paperwork to be signed was emailed and delivery of the vehicle was very quick.

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