Vanarama are rated 4.7/5 based on 4883 customer reviews and testimonials
The deal you get is always the most important thing, but it's also your right to expect excellent levels of customer service. Most companies will struggle or even refuse to do both. We make it our absolute mission to give you the most competitive deal and the service you deserve. Every customer we lease a vehicle to is invited to review our service and good or bad we publish them. Of course we occasionally get it wrong but it's not through lack of trying and we always use your feedback to try and improve.
See for yourself why customers come back to us time and time again.
Customer Reviews
Philip Berry said on 6th June 2016 - 5/5 stars
Excellent from start to delivery of vehicle.
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Kevin Colebatch said on 6th June 2016 - 5/5 stars
100% pleased, rapid delivery, exactly what I wanted, thanks Dan.
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David King said on 6th June 2016 - 4.7/5 stars
From start to finish I was very happy with the service, Pat kept me extremely well informed.
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Daniel Sheehan said on 6th June 2016 - 4.7/5 stars
Very good.
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Louise Nicola Bennett said on 6th June 2016 - 4.9/5 stars
Very quick and always kept up to date.
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Gary Shaw said on 6th June 2016 - 5/5 stars
Andy was one of the most helpful people I've deal with in a long white, great service, I will be back.
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Colin Courtnell said on 6th June 2016 - 5/5 stars
Everyone that dealt with my enquiry had knowledge of my order which was excellent.
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Steve Willcox said on 6th June 2016 - 5/5 stars
Excellent service, would recommend.
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John Michael Tuxford said on 6th June 2016 - 5/5 stars
From start to finish we had excellent service, every member of staff I spoke to was polite and helpful.
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Barbara Bellamy said on 6th June 2016 - 5/5 stars
Very pleased with the service and prompt response. Leo was very helpful in finding the ideal package for us.
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Scott Parsons said on 6th June 2016 - 5/5 stars
Excellent, a pleasure dealing with the team.
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Iain Lawley said on 6th June 2016 - 5/5 stars
Great service.
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Paul Thomas Cartwright said on 6th June 2016 - 4.9/5 stars
Very good.
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David Purches said on 6th June 2016 - 5/5 stars
Excellent.
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Kirit Vadgama said on 6th June 2016 - 3.7/5 stars
Overall it was good. The most important issue for me was for the car to be delivered on a particular date, and that essentially happened, so that was fine.
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Less Commons said on 27th May 2016 - 5/5 stars
My new Ford Kuga turned up yesterday morning at 09:30, just minutes later than the scheduled delivery time, which was a minor miracle given the huge traffic problems in Kent yesterday caused by the simultaneous closures of the Blackwall and Dartford tunnels. The car is stunning. I'd like to say thank you for the ease of the whole transaction. If it’s anything like how the next two years are going to go, I will be leasing cars for the foreseeable future and I’ll be back in touch in around 21 months to sort the next one! A wonderfully easy way to do business. Many, many thanks for all your help.
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Fraser Hendry said on 27th May 2016 - 4.3/5 stars
Brilliant service, price was very good, I would use Vanarama again.
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Paul Messham said on 27th May 2016 - 5/5 stars
Very good service throughout.
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Robert Williamson said on 27th May 2016 - 5/5 stars
Service was excellent, lots of communication.
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Jason Crick said on 27th May 2016 - 4.1/5 stars
Good and prompt service.
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Hayley Smith said on 27th May 2016 - 5/5 stars
The service has been excellent with constant updates. My car is amazing I surely will be recommending to friends and family.
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Neal Lumb said on 27th May 2016 - 4.9/5 stars
Pat was excellent in the initial calls and his colleagues who followed up with updates were all excellent.
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Sam Richards said on 27th May 2016 - 4.9/5 stars
My contact was Tom Swift and my dealings with him were very smooth and efficient.
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Gary Linsley said on 27th May 2016 - 4.3/5 stars
Very good.
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Paul Riley said on 27th May 2016 - 5/5 stars
Top service, I can't fault a thing. I got a great deal, all paperwork to be signed was emailed and delivery of the vehicle was very quick.
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