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Vanarama Reviews and Customer Testimonials

Vanarama are rated 4.7/5 based on 4883 customer reviews and testimonials

The deal you get is always the most important thing, but it's also your right to expect excellent levels of customer service. Most companies will struggle or even refuse to do both. We make it our absolute mission to give you the most competitive deal and the service you deserve. Every customer we lease a vehicle to is invited to review our service and good or bad we publish them. Of course we occasionally get it wrong but it's not through lack of trying and we always use your feedback to try and improve.

See for yourself why customers come back to us time and time again.

Customer Reviews

said on 3rd December 2015 - 5/5 stars

Absolutely brilliant service couldn't be happier. Thanks to your team I'm up & running in a perfect new vehicle. Thanks to all involved & a special thanks to Leo Crocker for a smooth transition & excellent communication.

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said on 3rd December 2015 - 4.7/5 stars

Great. I deal in details and always view service through this prism. Your staff were very much on point and I got the answers I needed - every time. Big thumbs up!

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said on 3rd December 2015 - 4.9/5 stars

Just excellent from start to finish, I would recommend Vanarama.

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said on 2nd December 2015 - 5/5 stars

Service was very good and no hassle.

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said on 2nd December 2015 - 5/5 stars

First class service from enquiry to vehicle being delivered.

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said on 2nd December 2015 - 5/5 stars

Always kept me informed on what was happening and responded to any email questions.

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said on 27th November 2015 - 5/5 stars

Fast, reliable, great value for money and friendly. Communication was first class and I was kept informed at every stage of the process.

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said on 27th November 2015 - 4.9/5 stars

Very happy!

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said on 26th November 2015 - 4.9/5 stars

The service given by the whole team at Vanarama was very professional and friendly. Thank you all.

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said on 26th November 2015 - 5/5 stars

very efficient and informative excellent service

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said on 26th November 2015 - 4.1/5 stars

very good

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said on 26th November 2015 - 4.9/5 stars

I thought the service was all great from start to finish, apart from mix up with the delivery date making it a week late, but all staff were brilliant keeping me informed.

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said on 20th November 2015 - 5/5 stars

Very good, kept me informed all the time and answered any questions I had.

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said on 20th November 2015 - 5/5 stars

From word go with Joe, the whole process was fantastic, straight to the point, nothing hidden and plenty of communication updates. My van came three days early. The delivery man was nice. It was a pleasure to deal with your whole team. Thank you.

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said on 20th November 2015 - 4.7/5 stars

Excellent service, friendly informative staff. Would definitely use Vanarama again and have no hesitation in recommending you to my colleges. Top marks!

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said on 20th November 2015 - 4.9/5 stars

I am more than impressed with Vanarama in many ways but I would like to thank a man called, Joe Norton, for all of his help in getting me the 2 vehicles and even when I was stuck when he first one was late they never left me stranded without a vehicle for work. For that, and many other reasons I would say Vanarama as a whole is a fantastic supplier of vehicles and would recommend them and already have done. Thanks.

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said on 16th November 2015 - 5/5 stars

From start to finish, it was excellent service that you provide. All your staff are a credit to your company. Keep up the good work!

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said on 16th November 2015 - 4.9/5 stars

Very good from first contact to delivery. The sales guy, Alex, was first class.

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said on 13th November 2015 - 4.4/5 stars

The service I would say is excellent and the communication faultless. Would definately reccomend and use again.

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said on 13th November 2015 - 5/5 stars

Thought it was brilliant. I was kept up to date with every stage of the process.

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said on 13th November 2015 - 5/5 stars

I wish I had heard of Vanarama years ago. They got me the van I wanted in the time scale I wanted and at a price that was significantly cheaper than even the main dealers! Communication was excellent from start to finish and the van was delivered exactly as stated by the delivery team. I have already recommended Vanarama to several business people I know. They even have exactly the same corporate colours as my company. Well done everyone.

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said on 12th November 2015 - 5/5 stars

Brilliant service from start to finish.

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said on 12th November 2015 - 4.4/5 stars

The intial conversation about different deals/vehicles etc was very good but when we wanted to go ahead it took 3 phone calls to secure vehicle. After that service and info was very prompt and efficient. Thank you

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said on 12th November 2015 - 4.1/5 stars

Good level of service. Better than dealing with the dealerships direct.

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said on 9th November 2015 - 5/5 stars

This is the second van I got from Vanarama. I got a transit in 2011 never had any problems whatsoever. A five star service. Thanks again.

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