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Direct Debit Accounts Assistant


  • Location: Hemel Hempstead
  • Department: Accounts
  • Employment type: Permanent
  • Start Date: ASAP
  • Salary: £25k DOE + benefits
  • Hours: Mon-Thurs 8:30 - 17:30, Fri 9:00 - 17:00


Job Description – Direct Debit Accounts Assistant

Vanarama is a fast paced, fast growing company, employing over 200 employees. We are looking for an accounts payable accounts assistant to join our growing finance team. The role will include a wide range of responsibilities working in a thriving and dynamic environment.


The role will attract a competitive salary, along with a wide range of benefits including annual bonus scheme, workplace pension, on-site café and garden, regular social events, including fully funded Christmas and summer parties, free tea and coffee and free gym membership. Vanarama take employee wellness seriously, and are committed to ongoing staff training and development.


The core role will include the following:

  • Processing of direct debit collections
  • Updating of customer accounts to reflect outstanding debt
  • Carrying out default letter process and chasing customers
  • Customer debt credit control – defaulted DDs and other debt
  • Investigation of outstanding invoices
  • Invoicing and credit control of end of contract charges
  • Support for the finance team in relation to any other ad-hoc projects and requests


The ideal candidate will have the following competencies:

  • Legal credit collection experience
  • Determination and resilience
  • Ability to manage time and prioritise tasks
  • Several years working in a credit control/direct debit role
  • Strong Excel skills including pivots and vlookups
  • Clear and effective written communication skills


Experience with Sage 50 and Interbacs would be advantageous.


Please send applications to