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Direct Debit Accounts Assistant


  • Location: Hemel Hempstead
  • Department: Accounts
  • Employment type: Permanent
  • Start Date: ASAP
  • Salary: £25k DOE + benefits
  • Hours: Mon-Thurs 8:30 - 17:30, Fri 8:30 - 17:00


Job Description – Direct Debit Accounts Assistant

Vanarama is a fast paced, fast growing company, employing over 200 employees. We are looking for an accounts payable accounts assistant to join our growing finance team. The role will include a wide range of responsibilities working in a thriving and dynamic environment. You will report directly to the Financial Controller.

The role will attract a competitive salary, along with a wide range of benefits including annual bonus scheme, workplace pension, on-site café and garden, well-being classes (yoga, meditation and massage), regular social events, including fully funded Christmas and summer parties, free tea and coffee and an on-site Doctor. Vanarama take employee wellness seriously, and are committed to ongoing staff training and development.

The core role will include the following:

  • Processing of direct debit collections
  • Updating of customer accounts to reflect outstanding debt
  • Carrying out default letter process and chasing customers
  • Customer debt credit control – defaulted DDs and other debt
  • Investigation of outstanding invoices
  • Invoicing and credit control of end of contract charges
  • Support for the Financial Controller in relation to any other ad-hoc projects and requests


The ideal candidate will have the following competencies:

  • Good underlying knowledge of core accountancy practice and principles
  • Ability to manage time and prioritise tasks
  • Strong numeracy skills
  • 3-5 years working in a finance role
  • Experience with Sage 50 advantageous
  • Strong Excel skills including pivots and vlookups
  • Clear and effective written communication skills
  • A commitment to high standards of customer service
  • A team player focused on achieving departmental goals

Please send applications to


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