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Focus group evening at Vanarama

Published on Thursday 06 November 2014 in Company News

Focus group evening at Vanarama

Focus group evening at Vanarama on Thursday 27th November 2014

Vanarama has grown rapidly over the last two years, and that's because of you, our loyal customers. We're grateful for your support in helping us grow. Our head office, now based in Hemel Hempstead, employs over 70 staff who are all working hard to deliver the best customer service possible.

Never ones to rest on our laurels or pat ourselves on the back, Vanarama is holding a Focus Group evening on Thursday 27th November 2014 for local tradespeople. You don't have to be a customer of Vanarama as we'd like to get opinions from both customers and non-customers.

We are looking for feedback on how we can further improve our website, our customer service from initial enquiry through to delivery of your vehicle, and any other improvements that will help us deliver exceptional service.

During the Focus Group evening we'll ask your opinions on many aspects of the business including:

  • Our current website
  • Future proposed website developments
  • Procedures in the business
  • Customer service
  • Delivery of your vehicle
  • General feedback on how we can improve our service to you

The Focus Group evening will run from 5pm - 7pm on 27th November and we'll provide you with:

  • £50 as a thank you for your time and input
  • Refreshments

Places are limited so please email by the 20th of November. We'll let you know more details with regards to directions and parking in advance of the evening.