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Vanarama Reviews and Customer Testimonials

Vanarama are rated 4.7/5 based on 5110 customer reviews and testimonials

The deal you get is always the most important thing, but it's also your right to expect excellent levels of customer service. Most companies will struggle or even refuse to do both. We make it our absolute mission to give you the most competitive deal and the service you deserve. Every customer we lease a vehicle to is invited to review our service and good or bad we publish them. Of course we occasionally get it wrong but it's not through lack of trying and we always use your feedback to try and improve.

See for yourself why customers come back to us time and time again.

Customer Reviews

said on 21st August 2019 - 5/5 stars

Really appreciated how getting my new car was dealt with, really pleased with the service all round and really pleased with the car

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I leased my new Ford Focus Hatchback because... To try it out as I hear a lot of people doing it

said on 20th August 2019 - 5/5 stars

From start to delivery of my car the service was fantastic. All my questions answered and the actual car is wonderful.

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I leased my new Mercedes-Benz C Class Coupe because... I like to change regular and leasing gives me the flexibility to do this every 3 years. You can’t beat the “New car” smell !!

said on 19th August 2019 - 5/5 stars

The best part is having one point of contact so every time I had to get in touch or you had to get in touch with me it was the same person. Great service.

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I leased my new Ford Transit Custom 320 L2 Fwd because... Cost certainty, good deal

said on 16th August 2019 - 4.3/5 stars

Easy to stay in contact and kept up to date with car progress

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I leased my new BMW 4 Series Gran Coupe because... Cost effective

said on 16th August 2019 - 5/5 stars

Outstanding

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I leased my new BMW 4 Series Coupe because... New car

said on 16th August 2019 - 5/5 stars

First class service. Quick, smooth and fantastic communication right through to delivery just brilliant :-)

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I leased my new Ford Transit Custom 300 L1 Fwd because... Never leased before but after looking in to it and speaking with Vanarama operative it was clear it was the right thing to do for us.

said on 16th August 2019 - 5/5 stars

Best service I've had for a long time can't fault vanarama I thought they looked after me and Ross was really helpful and any problems I had he would get back to me asap

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I leased my new Ford Transit Connect 200 L1 because... Brand new van and all servicing and maintenance taken care of ... makes sense

said on 15th August 2019 - 5/5 stars

Great service...thank you

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I leased my new Volkswagen Golf Hatchback because... Easy

said on 14th August 2019 - 5/5 stars

Jake was the agent I spoke to on the phone and he was great..straight answers and great knowledge of the deal I went for.

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I leased my new Ford Transit Custom 280 L1 Fwd because... Brand new van without the upfront cost and I don’t have the hassle of selling it

said on 14th August 2019 - 5/5 stars

I found the service I received very helpful, and got the information I needed directly without any hassle, each of the team I spoke to were polite and informed. Very easy and simple process

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I leased my new Ford Focus Hatchback because... Didn’t want to own a car, flexibility

said on 14th August 2019 - 5/5 stars

I don’t say these words often but... Genuinely flawless customer service from start to finish. Kept in the loop at every stage of the process with clear info on timescales, costs etc. Could not have been better.

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I leased my new Volkswagen Golf Hatchback because... Price mainly but also availability of the vehicle I wanted.

said on 13th August 2019 - 4.7/5 stars

Great service. Easy to use. Staff really helpful. Dominic was really helpful especially as I changed my mind several times. Every one on the phone I spoke to was really friendly and really helpful. Great service that is recommend to anyone. I’d use it again definitely

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I leased my new BMW 2 Series Convertible because... I got a raise so I thought I’d treat myself.

said on 13th August 2019 - 5/5 stars

Couldn’t not fault this company at all from start to finish Ryan & the rest of the team have been incredible and on hand to answer any questions. Customer service team basically answer straight away which is brilliant - no queues, nothing.

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I leased my new Mercedes-Benz A Class Hatchback because... I run my own business!

said on 13th August 2019 - 4.6/5 stars

Very competent staff, handled any issue with professionalism. Gave advice & kept updated until delivery

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I leased my new Hyundai Tucson Estate because... Ease & cost

said on 12th August 2019 - 4/5 stars

I found the service to be professional and pleasant

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I leased my new Land Rover Range Rover Evoque Hatchback because... The ease of leasing made more sense at the time than buying a new car

said on 9th August 2019 - 5/5 stars

The level of service from my first initial contact was very good. The operator I spoke with was extremely helpful and made the process very easy. The completion of the order with the delivery of the vehicle was second to none and I would not hesitate to use your business again and recommend you to others.

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I leased my new Mercedes-Benz Sprinter 314Cdi L3 Rwd because... The leasing of a vehicle was decided upon because as a business, we did not want to purchase a vehicle outright due to the depreciation of a new van. By leasing a vehicle was can also have this managed in terms of servicing and repairs as necessary making it easier to control as a buisness.

said on 9th August 2019 - 4.3/5 stars

Good service and response to any questions.

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I leased my new Mitsubishi L200 LWB Lb because... Cheaper than buying releasing extra cash for my business

said on 8th August 2019 - 5/5 stars

Great service all through the process very pleased

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I leased my new Hyundai Tucson Estate because... Convenience

said on 8th August 2019 - 5/5 stars

Shane kept me up to date constantly and gave me all the info and prices i needed to make a choice.

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I leased my new Ford Transit Custom 300 L1 Fwd because... new contracts required newer vans

said on 8th August 2019 - 5/5 stars

A no problem service, polite ,efficient and totally hassle free - Great Service

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said on 7th August 2019 - 5/5 stars

Conor was very helpful and he made it very easy for me to find the car I want/need.

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I leased my new BMW 4 Series Gran Coupe because... Easy and convenient.

said on 7th August 2019 - 5/5 stars

Bob On

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I leased my new Mercedes-Benz Vito Long because... tax savings

said on 7th August 2019 - 5/5 stars

Great service as usual. This is the 3rd vehicle I have had and wouldn’t use anyone else

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I leased my new Ford Transit Custom 280 L1 Fwd because... Suits the way we work

said on 6th August 2019 - 5/5 stars

Thank you to Will who made the process so simple and easy.

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I leased my new BMW 1 Series Hatchback because... Previously leased

said on 6th August 2019 - 5/5 stars

Fantastic

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I leased my new Ford Transit Custom 300 L1 Fwd because... Need s van for the city / ULEZ