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Vanarama Reviews and Customer Testimonials

Vanarama are rated 4.7/5 based on 5110 customer reviews and testimonials

The deal you get is always the most important thing, but it's also your right to expect excellent levels of customer service. Most companies will struggle or even refuse to do both. We make it our absolute mission to give you the most competitive deal and the service you deserve. Every customer we lease a vehicle to is invited to review our service and good or bad we publish them. Of course we occasionally get it wrong but it's not through lack of trying and we always use your feedback to try and improve.

See for yourself why customers come back to us time and time again.

Customer Reviews

said on 3rd April 2019 - 4.6/5 stars

Very prompt and professional.

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I leased my new Nissan Qashqai Hatchback because... For my circumstances wAs more cost effective.

said on 3rd April 2019 - 3.7/5 stars

Very fast and polite, very easy to work with

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I leased my new Ford Transit Custom 280 L1 Fwd because... For business

said on 3rd April 2019 - 4.4/5 stars

Very good deal overall!

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I leased my new Nissan Juke Hatchback because... Business+Personal use.

said on 3rd April 2019 - 4.6/5 stars

Corey was good, kept you upto date where he could. Sometimes you would hear nothing and have to chase them to find out what's happening. Once you have ordered the van the service is very good.

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I leased my new Volkswagen Transporter T32 SWB because... This i s the third van i have bought, the first two private, the first being fit for scrap, the second never ending problems. I have leased a new vehicle where i can simply hand it back. Hopefully without any problems and take another new van in 5 years.

said on 2nd April 2019 - 5/5 stars

Great service from start to finish. Second car with yourselves.

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I leased my new Kia Sportage Estate because... Easy process, good deal on car I wanted and like the choice of 2 year lease.

said on 1st April 2019 - 5/5 stars

I thought Joel and the rest of your team were very friendly and kept me informed every step of the way, yes it did take a bit longer than I thought it was going to take (about 3 months)but things do happen

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I leased my new Mercedes-Benz Gla Class Hatchback because... You get a new car for not a lot of out lay and after 3 years if all goes well I will get another new car from you

said on 29th March 2019 - 5/5 stars

Good service matched competitors price and kept me informed at regular intervals and car delivered ahead of estimated date. Nice to have one point of contact ROSIE always quick to answer my questions.

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I leased my new Nissan Qashqai Hatchback because... Value for money and peace of mind

said on 29th March 2019 - 4/5 stars

The service was always very polite and knowledgeable, however, I understood that you would take £500 once finance was in place, yet it seemed to take over 2 weeks from when you took the £500 to when the finance was in place, and I had to make numerous calls over this period to find out what was going on as there was not any communication in keeping updated. I feel the £500 was taken a couple of weeks before it should have been.

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said on 29th March 2019 - 5/5 stars

It was a very good experience as I had never done it before many thanks to Andy he made it very easy Thanks steve moore

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I leased my new Volkswagen Transporter T30 LWB because... Because it was the cost of new vans to buy

said on 29th March 2019 - 5/5 stars

Very good and polite

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I leased my new Mercedes-Benz Vito Long because... Always leased

said on 28th March 2019 - 4.9/5 stars

Thought the sevice was really good And have all ready telling friends about Vanarama

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I leased my new Ford Transit Connect 240 L2 because... Cos it’s going through my business

said on 28th March 2019 - 5/5 stars

Fantastic service from start to finish.Everybody we have spoken to have been very helpful with every query.A big thank you to Jamie who has sorted a few problems for us. Cannot recommend you enough. Second time with Vanarama has been just as efficient as the first.

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I leased my new Vauxhall Vivaro L1 because... Didn't want to buy and Vanarama have a good reputation

said on 27th March 2019 - 5/5 stars

Simple, straightforward process.

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I leased my new Mercedes-Benz A Class Hatchback because... Cost effective

said on 27th March 2019 - 4.6/5 stars

Excellent , very friendly staff and also very helpful.

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I leased my new Vauxhall Vivaro L1 because... No more brake down and repair with 2nd hand vans

said on 26th March 2019 - 5/5 stars

Very good!

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I leased my new Mitsubishi L200 LWB Lb because... -

said on 26th March 2019 - 5/5 stars

Very good!

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I leased my new Mitsubishi L200 LWB Lb because... -

said on 26th March 2019 - 5/5 stars

1st class

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I leased my new Ford Transit Connect 240 L2 because... Great rate

said on 26th March 2019 - 5/5 stars

very good, we were only let down by your supplier

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I leased my new Citroen Berlingo M because... convenience

said on 25th March 2019 - 4.1/5 stars

All of those involved in dealing with any enquires I had regarding my car were efficient and effective in dealing with me, I was very pleased with the services I received and the way I was handled.

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I leased my new Mercedes-Benz A Class Hatchback because... It was the best deal for what I was looking for

said on 25th March 2019 - 5/5 stars

Absolute first class!! Ed was very helpful throughout the whole process

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I leased my new Ford Transit Custom 280 L1 Fwd because... Worry free motoring

said on 25th March 2019 - 4.9/5 stars

Excellent service all round, very friendly and helpful staff. All good.

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I leased my new Mercedes-Benz A Class Hatchback because... For trouble-free motoring!

said on 25th March 2019 - 5/5 stars

Prompt efficient service from the first contact to delivery. Car delivered straight to my door. Would definitely use you again. My contact Brian Findlay was very helpful.

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I leased my new Mercedes-Benz A Class Hatchback because... I have been leading cars for many years and find it an easy way to change vehicles to suit my uses.

said on 25th March 2019 - 5/5 stars

Any queries answered quickly and effectively. All staff I have dealt with during the process have been polite and knowledgeable.

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I leased my new Vauxhall Mokka X Hatchback because... Like the freedom it gives u and not tied down in long agreements

said on 23rd March 2019 - 4.7/5 stars

Very good

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I leased my new Citroen Berlingo M because... Most cost effected and tax efficient

said on 22nd March 2019 - 4.7/5 stars

Very polite service, not pushy like other lease company’s that I had spoken to. Clearly answered any queries I had regarding the deal I was after. Very pleased with the overall service.

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I leased my new Vauxhall Vivaro L1 because... For my situation from a financial point of view, it was better to lease than to buy.