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Vanarama Reviews and Customer Testimonials

Vanarama are rated 4.7/5 based on 5110 customer reviews and testimonials

The deal you get is always the most important thing, but it's also your right to expect excellent levels of customer service. Most companies will struggle or even refuse to do both. We make it our absolute mission to give you the most competitive deal and the service you deserve. Every customer we lease a vehicle to is invited to review our service and good or bad we publish them. Of course we occasionally get it wrong but it's not through lack of trying and we always use your feedback to try and improve.

See for yourself why customers come back to us time and time again.

Customer Reviews

said on 5th July 2018 - 4.7/5 stars

Very good communication throughout. Always available when required and able to answer any questions I had. Would highly recommend.

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I leased my new Ford Transit Custom 270 L1 Fwd because... Ease of having a new reliable vehicle for my business.

said on 5th July 2018 - 4.7/5 stars

The service seemed very good from initial inquiry until completion of delivery. My only qualm would be it took 6 weeks. Other than that it was great!

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I leased my new Volkswagen Golf Hatchback because... I like the concept of having a new car every few years, that hopefully turns out to be reliable.

said on 5th July 2018 - 4.7/5 stars

The service was excellent, my account contact was brilliant, kept me up to speed all the time regarding deals and delivery, even loaned us a van when a delay happened with our delivery date.

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I leased my new Mercedes-Benz Vito Long because... Convenience

said on 4th July 2018 - 4.9/5 stars

Very good

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I leased my new Ford Transit Connect 200 L1 because... Affordable payments. No worry of vehicle holding value for a ballon payment at end.

said on 4th July 2018 - 4.6/5 stars

Very good, Alex was very good at explaining my options, the whole process of getting my car was very easy.

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I leased my new Ford Ranger because... I needed a pick up and it was the cheapest option to me at the time for what I could afford, plus after trouble with my previous vehicle it's peace of mind to have the maintenance package.

said on 3rd July 2018 - 5/5 stars

Chloe and Elliot were as usual fantastic. Always happy and pleasant on the phone.

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I leased my new Mercedes-Benz E Class Estate because... Easier

said on 3rd July 2018 - 5/5 stars

Very pleased with the way my order was dealt with. The staff on the other end of the phone gave the impression that they really wanted to help, and nothing was too much trouble . First class customer service.

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I leased my new Nissan Qashqai Hatchback because... The option of choosing a different manufacturer than I wouldn’t normally go with and a brand new car for the monthly payments appealed to us as a family now. We’ve taken it over 3 years and if it works out the way we hope then you’ll have another customer in 3 years time.

said on 29th June 2018 - 5/5 stars

Professional, friendly and relevant to business.

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I leased my new Citroen Berlingo L1 because... Contract purchase was better for my business

said on 29th June 2018 - 5/5 stars

First class service, easy and really happy with my new car.

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said on 29th June 2018 - 4.9/5 stars

Very pleased with vehicle and I will definitely use Vanarama again.

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said on 29th June 2018 - 4.7/5 stars

The service was good.

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I leased my new Ford Transit Custom 320 L2 Fwd because... This is the first time I have leased a vehicle, this was mainly done after speaking to my accountant.

said on 29th June 2018 - 5/5 stars

Great Service, excellent comms

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I leased my new Ford Focus Hatchback because... Replacement Vehicle

said on 29th June 2018 - 4.6/5 stars

All very good, very easy to get information and almost always dealing with just one person. One issue was the 'ply lining of the vehicle' that came floor lined on the last van, but didn't on this new one. That could have been gone into in a bit more detail as I'd have had to pay an extra £180 for it to be done. Ply lining on the floor is important when delivering tiles and bathrooms on a daily basis and don't want them sliding everywhere!

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I leased my new Ford Transit Custom 290 L2 Fwd because... Easier than buying a brand new vehicle. Bought the maintenance package so everything is covered with the lease hire

said on 29th June 2018 - 5/5 stars

Quick, easy and efficient

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I leased my new Citroen Berlingo L1 because... needed a reliable work van

said on 29th June 2018 - 4.3/5 stars

Very good and happy with the service provided

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I leased my new Vauxhall Vivaro L2 because... Peace of mind

said on 28th June 2018 - 5/5 stars

The most helpful out of all our dealings with other rental companies

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I leased my new BMW X1 Estate because... I needed a new reliable car with all the costs in place.

said on 28th June 2018 - 4.7/5 stars

Great customer service. Low van price though.

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I leased my new Ford Transit Custom 280 L1 Fwd because... Van reliability

said on 28th June 2018 - 5/5 stars

Service was top quality

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I leased my new Ford Ranger because... Company vehicle

said on 28th June 2018 - 5/5 stars

Joel Hoskins who I dealt with initially was wonderful. I found the ‘great’ service dried up slightly after Joel, but it was still ok.

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I leased my new Mercedes-Benz A Class Hatchback because... Better car per months fee than buying or pcp

said on 28th June 2018 - 3.9/5 stars

Overall good

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I leased my new Mitsubishi L200 LWB Lb because... Because it suited my present circumstances

said on 28th June 2018 - 5/5 stars

Great

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I leased my new Ford Kuga Estate because... Good for cash flow

said on 28th June 2018 - 5/5 stars

Excellent

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said on 28th June 2018 - 4.9/5 stars

Darren was direct and efficient in all our dealings. Could not be more pleased and continue to place orders today!

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I leased my new Citroen Dispatch M because... Business Model.

said on 27th June 2018 - 5/5 stars

Very very good

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I leased my new Ford Focus Hatchback because... Easy and stress free

said on 26th June 2018 - 5/5 stars

Smooth and simple transaction.

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I leased my new Vauxhall Vivaro L1 because... Seems to be the most cost effective way