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Vanarama Reviews and Customer Testimonials

Vanarama are rated 4.7/5 based on 5201 customer reviews and testimonials

The deal you get is always the most important thing, but it's also your right to expect excellent levels of customer service. Most companies will struggle or even refuse to do both. We make it our absolute mission to give you the most competitive deal and the service you deserve. Every customer we lease a vehicle to is invited to review our service and good or bad we publish them. Of course we occasionally get it wrong but it's not through lack of trying and we always use your feedback to try and improve.

See for yourself why customers come back to us time and time again.

Customer Reviews

said on 13th August 2018 - 4.7/5 stars

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I leased my new Volvo S90 Saloon because... .

said on 12th August 2018 - 4.6/5 stars

Previous customer

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said on 10th August 2018 - 4.7/5 stars

good quite easy

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I leased my new Mitsubishi Eclipse Cross Hatchback because... easier to lease than to buy

said on 10th August 2018 - 5/5 stars

The deal on the Mercedes E Class Estate AMG line was fantastic value. The Vanarama website is easy to use and the online ordering process was straightforward. All of the representatives I spoke to over the phone were friendly and helpful.

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I leased my new Mercedes-Benz E Class Estate because... I had always bought new cars, when a friend suggested to me a few years ago that I have a look at leasing as an alternative - this is now our third contract hire car and we would now recommend leasing to others. The main advantage (if you are flexible, are prepared to shop around and are happy to go for a stock vehicle) is that you can get great deals on high end cars (like Mercedes) without tying your money up in an expensive purchase - the total lease cost for our new car over two years will be similar to, if not less than, the depreciation we would have faced if we had bought the car outright, and we can then in a couple of years change to another new car.

said on 10th August 2018 - 5/5 stars

Efficient, friendly and helpful.

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I leased my new Ford Transit Custom 290 L1 Fwd because... Ford Transit Custom

said on 10th August 2018 - 5/5 stars

A smooth process from start to finish, very friendly and helpful staff.

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I leased my new Mercedes-Benz E Class Estate because... So there was no large outlay of cash.

said on 9th August 2018 - 4.7/5 stars

Very professional

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I leased my new Nissan Qashqai Hatchback because... Overall cost and ability to change cars easily at end of lease

said on 9th August 2018 - 4.9/5 stars

I thought the service was very good especially as the dealer caused a problem with the original delivery day. Vanarama stepped up and provided me with a hirer car until my car was delivered,

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I leased my new Citroen C1 Hatchback because... I wanted a new car and this was the best way to afford one

said on 9th August 2018 - 5/5 stars

The process was east from beginning to end. Staff were knowledgeable and very helpful. Communication leading up to me getting my car was superb. It was great that I could sign all documents online - made it much quicker for me to get the car.p

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I leased my new Vauxhall Mokka X Hatchback because... I had my last car for 9 years and owned it outright. The value depreciated so much in that time and I wanted to know I could upgrade my car every 3/4 years.

said on 8th August 2018 - 5/5 stars

Excellent service especially the staff I dealt with most (Chris Sharpe, William Hargreaves, Shannon Foy and Shane Coulson). Quick and straight forward replies to questions.

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I leased my new Mitsubishi Outlander Estate because... Fixed price including maintenance and better car than I could afford to purchase outright.

said on 8th August 2018 - 5/5 stars

Hassle free and great communication

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I leased my new Hyundai Tucson Estate because... Wanted a brand new car and was easy this way

said on 8th August 2018 - 4.9/5 stars

Outstanding, from initial enquiry to the delivery of vehicle. Michael Foster and crew were faultless 😎

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I leased my new Ford Transit Custom 300 L2 Fwd because... Better than buying imho

said on 7th August 2018 - 4.9/5 stars

Very good / happy with everything

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I leased my new Mitsubishi L200 LWB Lb because... So I can have a new truck at the end and it was affordable to me and reliable for getting to work and out with family.

said on 6th August 2018 - 5/5 stars

The service I got from vanarama was excellent from the minute I made the call to inquire about the van till the day I collected it . I was dealing with a lad called Harry and he helped me get the ball rolling step by step he gave me all the information that I needed the delivery driver even called me a few hours before to let me know what time he would arrive. Very thoughtful I thought so would definitely recommend them to other business and have already done so.

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I leased my new Peugeot Boxer 335 L3 because... Because I can claim back the full cost of the vehicle for my business.

said on 6th August 2018 - 3.9/5 stars

Waited a long time for it all to be sorted

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I leased my new Ford Ranger because... Told it’s better in the long run

said on 6th August 2018 - 3.7/5 stars

Genaraaly the service was good but needed a data sheet on the vehicle that you were supplying so we could compare specs ended up guesssing on the ford website rather than with confirmed confidence.

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I leased my new Ford Ranger because... We looked at the value for money aspect and decided it was the best option for this vehicle.

said on 6th August 2018 - 4.4/5 stars

Staff were really good. However there seemed to be a delivery issue with the Navara which I had to continuously chase. Having said that, Kevin supplied me with a loan truck, I can't imagine too many lease companies would bother doing this, so I've gotta say I was very impressed.

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I leased my new Nissan Navara because... Better for the company to have a new vehicle every few years with fixed costs.

said on 5th August 2018 - 3.9/5 stars

overall a pretty good service with very polite and easy to talk to staff

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I leased my new Nissan Qashqai Hatchback because... I thought the vehicles on offer were of a good standard and didnt have the hassle of having to trawl around showrooms trying to find a vehicle I wanted and it was better to get a new vehicle.

said on 3rd August 2018 - 3.9/5 stars

Excellent

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I leased my new Vauxhall Vivaro L2 because... A new van for reliability

said on 3rd August 2018 - 5/5 stars

Great and smooth service throughout. An absolute pleasure as a process. Particularly like the fact that so much is online. The cross of related services like insurance was gentle and not overbearing which is great because it can be a turn off l. I’ve recommended you to friends and family

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I leased my new Mercedes-Benz E Class Estate because... Ease

said on 3rd August 2018 - 4.7/5 stars

Excellent. The only reason I rated 3 stars for likelihood of using you again is because it's a company car and it'll be 3 years before I'm entitled to a new one.

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I leased my new Mitsubishi Outlander Estate because... Company car policy.

said on 2nd August 2018 - 5/5 stars

The service was fast and effortless. A pleasure to work with you.

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I leased my new Ford Ranger because... Cheaper than buying

said on 2nd August 2018 - 4.9/5 stars

very good from start to finish, except for a few hiccups with online forms that had to be electronically signed. They were sorted second time round

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I leased my new Suzuki Swift Hatchback because... to give my daughter my car, as hers was taken back by the Disability Scheme even though her condition had worsened. She couldn't afford another car, so I decided she could have mine,

said on 2nd August 2018 - 5/5 stars

Very quick and very helpful/friendly

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I leased my new Vauxhall Mokka X Hatchback because... Easy to do

said on 1st August 2018 - 3.6/5 stars

Service was generally great apart from one stage. Pre delivery. Very little definitive communication at that time with you being unable to confirm a delivery date. Had to chase a little. Otherwise good easy service.

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I leased my new Mitsubishi L200 LWB Lb because... As a business owner who needs a presentable vehicle every 3-4 years leasing is the easiest option with no worries about sale value at the end. Fixed easy payments and with the mileage I do I would have 100k on it by the end of any other finance and it would be worth very little resale.