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Vanarama Reviews and Customer Testimonials

Vanarama are rated 4.7/5 based on 5110 customer reviews and testimonials

The deal you get is always the most important thing, but it's also your right to expect excellent levels of customer service. Most companies will struggle or even refuse to do both. We make it our absolute mission to give you the most competitive deal and the service you deserve. Every customer we lease a vehicle to is invited to review our service and good or bad we publish them. Of course we occasionally get it wrong but it's not through lack of trying and we always use your feedback to try and improve.

See for yourself why customers come back to us time and time again.

Customer Reviews

said on 6th January 2018 - 5/5 stars

Excellent.

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I leased my new Vauxhall Vivaro L2 because... Convince

said on 6th January 2018 - 5/5 stars

Each individual and the service overall were very professional.

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I leased my new Nissan Qashqai Hatchback because... For overall control of motoring costs and economics against buying a new vehicle attracting depreciation

said on 5th January 2018 - 4.7/5 stars

Some information wasn’t provided I had to ask for instance when direct debit will be coming out but it’s a minor.

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I leased my new BMW 2 Series Active Tourer because... Affordable

said on 5th January 2018 - 4/5 stars

The service was good but would have preferred one person to deal with.

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I leased my new Land Rover Range Rover Evoque Hatchback because... Easier cash flow

said on 4th January 2018 - 3.3/5 stars

Very good although sometimes slow in keeping me updated I had to chase a couple of times to get delivery date. After delivery has been poor have a issue with leake in boot which still as of yet has not been solved and this means I have a truck that boot gets soaked and I am unable to use. This should have been rectified by now.

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I leased my new Mitsubishi L200 LWB Lb because... More beneficial and less worries with maintaining a vehicle as it’s brand new

said on 4th January 2018 - 4.6/5 stars

Excellent customer service, however being more honest or realistic about delivery dates would be appreciated in the future. Its no point talking about 2 weeks turn around when this is not going to happen!

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I leased my new Vauxhall Vivaro L1 because... Cash flow

said on 4th January 2018 - 4.3/5 stars

The service was very good and the delivery date of the vehicle only slipped because it was the run up to Xmas. We do have a complaint to make though about the vehicle, in that less than a week after taking delivery the message came up which stated that the AdBlue needed refilling already. It is clear the supplying dealer nor Vanarama checked this issue before delivery; it is like supplying the vehicle with the minimum level of oil and other fluids. Not impressed. Secondly, in view that the vehicle had circa 200 miles on the clock upon delivery, how is this reflected in the agreement when it comes to any calculation of excess mileage?

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I leased my new Nissan Navara because... Choice

said on 3rd January 2018 - 4.7/5 stars

Very good service.

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I leased my new Nissan Navara because... Best deal for me

said on 3rd January 2018 - 5/5 stars

Great thanks.

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I leased my new Nissan Navara because... Cash flow

said on 3rd January 2018 - 4.9/5 stars

It was quick efficient and easy.

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I leased my new Honda Civic Hatchback because... First time, thought it was a more appealing than sitting in a dealership.

said on 3rd January 2018 - 4.7/5 stars

The service was very good, and would use again.

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I leased my new Volkswagen Crafter Cr35 LWB because... Better fir cash flow and all factors covered with no hidden costs

said on 2nd January 2018 - 4.6/5 stars

Overall extremely happy with the service and the vehicle however the only comment is that there was no communication after placing the initial order until a delivery date update which was quite a few weeks later - when we did receive information it was prefect, but maybe just a weekly update email even if there was no news, just to keep in touch.

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I leased my new Ford Kuga Estate because... Peace of mind motoring at a very competitive price, and cheaper than repaying a loan on a second hand car

said on 2nd January 2018 - 5/5 stars

Very professional, answered all queries swiftly and made the whole process easy.

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I leased my new Jaguar F-Pace Estate because... Cheaper than PCP through main agent - allows me to obtain a better quality vehicle using my work vehicle allowance

said on 30th December 2017 - 4.3/5 stars

Very easy to deal with, loved the text updates.

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I leased my new Nissan Qashqai Hatchback because... Heard reviews of leasing and thought it would be the best deal to suit us.

said on 30th December 2017 - 5/5 stars

Kevin was an extremely helpful top bloke.

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I leased my new Ford Ranger because... It was a very good deal

said on 30th December 2017 - 4.9/5 stars

Friendly, helpful, and not patronizing in any way.

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I leased my new Vauxhall Vivaro L1 because... it made better financial sense than buying a vehicle

said on 29th December 2017 - 5/5 stars

Efficient service and was kept fully informed each step of the way.

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I leased my new Nissan Qashqai Hatchback because... PCP no longer suited us as a form of payment and looking at leasing, we could get a better car for less money and we don’t have to worry about depreciation. We were not interested in owning the car at the end of an agreement.

said on 29th December 2017 - 4.7/5 stars

Great service, good communication although delivery date was a bit shrouded in mystery.

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I leased my new Mitsubishi L200 LWB Lb because... Have leased my last 3 vehicles, it suits me and our company better

said on 29th December 2017 - 4.3/5 stars

Great company to deal with, however didn’t get the van colour or all the mod cons I was after, but overall happy with the company.

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I leased my new Citroen Dispatch M because... Most economic way of owning a new van.

said on 27th December 2017 - 4.1/5 stars

A little bit to pushy in trying to get me to take a different vehicle to the exact one I wanted but overall a very good experience all round!

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I leased my new Citroen Relay 35 L3 because... Have over 100 vehicles in the fleet and purchased a number but find this is the best route for us. I have a further 15 vans required in 2018 and need to be contacted in mid January to start the process please.

said on 22nd December 2017 - 5/5 stars

The team has been both professional and family. That is to say, the have acted with both respect and kindness in all aspects over the past and indeed present. I wish all a very merry Christmas and a prosperous new year. Enjoy!

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I leased my new Ford Ranger because... Best deal for me on the market p

said on 22nd December 2017 - 5/5 stars

The service we received was excellent very prompt and professional. If we phoned with any queries these were dealt with straight away and a response given to us.This was the most efficient service we have ever received. We would most definitely use Vanarama again and recommend them to our friends and family.

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I leased my new Nissan Qashqai Hatchback because... Due to the depreciation costs of vehicles and the option available at the end of the lease.

said on 21st December 2017 - 5/5 stars

Very good.

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I leased my new Ford Ranger because... Through business tax reasons

said on 21st December 2017 - 5/5 stars

Excellent.

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I leased my new Land Rover Range Rover Evoque Hatchback because... It’s better for me financially

said on 21st December 2017 - 4/5 stars

Very professional service.

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I leased my new Ford Ranger because... As a business transaction