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Vanarama Reviews and Customer Testimonials

Vanarama are rated 4.7/5 based on 5110 customer reviews and testimonials

The deal you get is always the most important thing, but it's also your right to expect excellent levels of customer service. Most companies will struggle or even refuse to do both. We make it our absolute mission to give you the most competitive deal and the service you deserve. Every customer we lease a vehicle to is invited to review our service and good or bad we publish them. Of course we occasionally get it wrong but it's not through lack of trying and we always use your feedback to try and improve.

See for yourself why customers come back to us time and time again.

Customer Reviews

said on 4th April 2017 - 5/5 stars

From start to delivery the service and advice I received was excellent. The guys on the telephones are so helpful any questions were dealt with immediately.

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I leased my new Kia Sportage Estate because... Was so easy,no hassle from salesmen

said on 4th April 2017 - 5/5 stars

Overall excellent.

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I leased my new Honda Jazz Hatchback because... Cheaper monthly payments

said on 4th April 2017 - 5/5 stars

A first class service from start to finish. Luke Salmons, Debbie Davis and Sandra Axtell are a credit to your company.

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I leased my new Mitsubishi L200 LWB Lb because... Suited my business setup at the time

said on 4th April 2017 - 4.9/5 stars

Very helpful. Left me to make my own choices. No pressure. Helped me decide the right package for me.

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I leased my new Ford Transit Custom 270 L1 Fwd because... Better for my business.

said on 4th April 2017 - 5/5 stars

Needs to be easier to contact sales.

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I leased my new Mitsubishi L200 LWB Lb because... needed vehicle

said on 4th April 2017 - 5/5 stars

From the beginning to the end. The experience was very customer friendly and professional. Customer service through the application was great and the follow up was the same.

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I leased my new Vauxhall Vivaro L2 because... care free motoring.

said on 3rd April 2017 - 5/5 stars

Excellent service from start to finish.

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I leased my new Audi Q3 Estate because... Get a better deal than buying.

said on 3rd April 2017 - 5/5 stars

Good all round. Nice people that seem to care that you get what you pay for.

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I leased my new Nissan Navara because... it works out a good deal when you are self employed.

said on 3rd April 2017 - 4.9/5 stars

Very good. Impressed with car knowledge and honest advice.

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I leased my new Mazda CX-5 Estate because... Lost too much on cars through HP in recent years so would rather get a new car knowing the cost and my position at the end of it.

said on 30th March 2017 - 4.7/5 stars

The people over the phone were great.

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I leased my new Ford Focus Hatchback because... Value for money.

said on 23rd March 2017 - 4.7/5 stars

Good, efficient service with continued updates. Helpful staff who came up with all the answers required.

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I leased my new Mercedes-Benz C Class Diesel Saloon C220d AMG Line 4dr Auto C Class Saloon because... Best option available to me

said on 23rd March 2017 - 4.9/5 stars

Very thorough and an excellent knowledge of the vehicles I had queries about.

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I leased my new Ford Transit Custom 270 L1 Diesel Fwd 2.0 Tdci 130Ps Low Roof Limited Van because... As we could be in a vehicle with maintenance and no future worries

said on 23rd March 2017 - 5/5 stars

I cannot describe how great Danielle and Bianca have been during my experience with you. It has been smooth, easy and a real pleasure. They kept me up to date throughout the entire process and just made it enjoyable. Any awards or commendations they can be given I would be happy to nominate them for.

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I leased my new Mini Hatchback 2.0 Cooper S 3dr Auto [Tech/JCW Chili Pack] Hatchback because... I wanted a high specification, and I have had a lease car previous to this one. The Mini I ordered was on special offer, and I simply had to secure it for that reason. The car is about 28k, I will be spending 10k over the 3 years and the car would not retail for 18k, and even if it does the deposit I would have had to pay at Mini was far more than the 6 months I had to pay.

said on 23rd March 2017 - 4.1/5 stars

Pretty good.

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said on 22nd March 2017 - 5/5 stars

Very professional and friendly service.

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I leased my new Land Rover Range Rover Evoque Diesel Hatchback 2.0 eD4 SE 5dr 2WD Range Rover Evoque Hatchback because... Worked out cheaper per month and not bothered that won't own vehicle.

said on 22nd March 2017 - 5/5 stars

First class customer service, especially from Pat and Bianca. Faultless from start to finish.

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I leased my new Land Rover Range Rover Evoque Diesel Hatchback 2.0 eD4 SE 5dr 2WD Range Rover Evoque Hatchback because... To be able to afford a new car.

said on 22nd March 2017 - 4.7/5 stars

I thought the service overall was excellent. However, some of the information given at the start wasn't explained in great detail but then knowing what I know now I could of asked more questions.

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I leased my new Ford Transit 350 L4 Rwd 2.0 TDCi 130ps Dropside Transit 350 L4 Rwd because... It suits my budget and it was great value

said on 22nd March 2017 - 4.1/5 stars

Relatively easy to use.

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I leased my new Ford Mondeo Vignale Diesel Saloon 2.0 TDCi 210 4dr Powershift Mondeo Vignale Saloon because... Get more car for less up front outlay. Flexibility.

said on 22nd March 2017 - 5/5 stars

Really helpful and explained all the options available to me.

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I leased my new Vauxhall Vivaro L1 2700 1.6CDTI BiTurbo 125PS ecoFLEX Sportive H1 Van Vivaro L1 because... For me it was the best way for me to get the new vehicle I needed in order to take my business forward.

said on 22nd March 2017 - 5/5 stars

Fantastic service. Everyone I spoke to were fully informed and up to speed. A really easy and straightforward transaction, and I absolutely love my new van! :-))

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I leased my new Ford Transit Connect 200 L1 1.5 TDCi 120ps Limited Van Transit Connect 200 L1 because... Made more sense and easier than buying

said on 22nd March 2017 - 4.4/5 stars

Overall the service was great with the exception of the fact that although I was promised the arrangement fee would be waived as you were unable to supply the colour of vehicle I wanted it was still taken.

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I leased my new Vauxhall Vivaro L1 2700 1.6CDTI BiTurbo 125PS ecoFLEX Sportive H1 Van Vivaro L1 because... Because I wanted to be secure in the knowledge that my van was unlikely to have any major problems during the lease period

said on 22nd March 2017 - 5/5 stars

Very well trained staff. I was interested in a personal lease as I imagine they would deal with a fleet business order. Guided me through the vehicle options expertly. Found me the car I wanted at the price I wanted to pay. It was the best price I could find. The after care was great, I had some questions regarding the end of term, which were answered. Seamless passing over from one department to another when it was necessary and the first person I spoke to was at hand throughout. Very impressed.

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I leased my new Nissan Qashqai Hatchback 1.5 dCi N-Vision 5dr Qashqai Hatchback because... All the standard benefits really, in my work I have a lot of expenditure each month so saving a huge chunk of money for a brand new car might take a while, if it's going out every month it is much easier for me. I didn't want finance as you are stuck trying to sell the car at the end, and with a lease you know exactly what you have 'lost' on the car over the three years, with finance it could be a grand either way. I went for GAP insurance to cover myself too, I did that on my previous second hand car and it cost twice as much, so that was also good.

said on 22nd March 2017 - 4.3/5 stars

Very pleased with your no pressure approach to business. Very helpful and pleasant.

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I leased my new Citroen Relay 35 L2 2.0 BlueHDi H2 Van 130ps Enterprise Relay 35 L2 because... Payments are similar to buying a used van, although I know I wont own it at the end of the term. A used van would be virtually worthless after another 5 years anyway.

said on 21st March 2017 - 4.6/5 stars

Excellent service from Ollie Tombs. Was professional and very quick at responding.

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I leased my new Vauxhall Astra Diesel Hatchback 1.6 CDTi 16V 136 Elite Nav 5dr Astra Hatchback because... Vauxhal Astra

said on 21st March 2017 - 5/5 stars

The service given by Vanarama was first class made better by being able to speak to human beings rather than robots. Very polite and courteous, Thank you.

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I leased my new Peugeot Boxer 335 L3 2.0 BlueHDi H2 Professional Van 130ps Boxer 335 L3 because... Used business pcp convenient way to purchase