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Terms & Conditions – Vanarama 10% Mileage Booster & Up to £500 Damage Cover

Definitions

  • Customer means the person or firm who purchases the Goods and/or Services from the Supplier.
  • Damage Charge means the damage charges sent to the Customer from the Funder at the End of Contract as part of the Vehicle Rental Agreement specified in the vehicle rental agreement.
  • End of Contract means the end of the agreed term of the Vehicle Rental Agreement specified by the Supplier and the Funder.
  • Excess Mileage Charge means End of Contract charge for driven distance that exceeds maximum allowed mileage, usually levied on Pence Per Mile (PPM) basis at the End of Contract as part of the Vehicle Rental Agreement.
  • Fair Wear and Tear means the most recent British Vehicle Rental and Leasing Association (BVRLA) guidelines and "Fair Wear and Tear" shall be interpreted in accordance with those guidelines.
  • Funder means the manufacturer or Lease provider who finances the lease on the Car provided to the Customer.
  • Services means the services described within this Terms and Conditions document – Mileage Booster and Up to £500 Damage Cover.
  • Supplier means Vanarama, a commercial model of Autorama UK Ltd Registered in England and Wales under registration number: 05137709.
  • Term means the fixed period for the provision of the Services in relation to the Car as specified in the Schedule.
  • Car means a vehicle in respect of which the Supplier has agreed to supply the Services specified in the Vehicle Rental Agreement.
  • Vehicle Rental Agreement /Schedule means a supplementary document in the form annexed or such other form as the Supplier may specify describing the Car and specifying the Term, the Services to be provided in relation to the Car.

Please read these Terms and Conditions carefully before using the Service Vanarama "10% Mileage Booster" and "£500 Damage Cover" operated by Autorama UK Ltd.

Your access to and use of the above services are conditioned on your acceptance of and compliance with these Terms. These Terms apply to all who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

The Services "10% Mileage Booster" and "£500 Damage Cover" will begin on delivery date of the customers lease vehicle provided by Vanarama – a commercial model of Autorama UK Ltd.

10% Mileage Booster & £500 Damage Cover is available to all Vanarama Customers who take a new lease only on a car ordered from the Vanarama website www.Vanarama.com from 10/01/2020 onwards.

10% Mileage Booster

10% Mileage Booster protects customers from excess mileage charges at the end of their lease.

Annual mileage limits are aggregated across the term of your contract – if you select 10,000 miles per year, under a 3-year lease you have 30,000 to use across the full term. Handing the vehicle back (on relevant leases) with excessive mileage will normally incur charges for any miles above your mileage limit.

The Supplier agrees to reimburse the customer at the end of contract up to 10% of excess mileage of the contracted mileage over the full term of the lease agreement.

10% Mileage Booster available to the customer will be calculated as per the example below:

Customer contracted mileage (Full Term) x 10% = Mileage Booster Allowance

EXAMPLE:
Contracted Mileage @ 30,000 miles x 10% = 3000 mile Mileage Booster Allowance. In the example above, the Supplier would reimburse up to 3000 miles excess mileage charge at the agreed Pence Per Mile (PPM) rate within the Vehicle Rental Agreement if the customer were to go over contracted mileage within said Vehicle Rental Agreement.

How to claim:
The Customer returns the Car at End of contract, to the Funder:

  1. Excess Mileage statement or invoice is sent to the Customer by the Funder
  2. The Customer pays the funder excess mileage charges and keeps a proof of payment
  3. The Customer completes a claim form on Vanarama.com website, uploading both the original statement and the proof of payment within 90 days of the excess mileage invoice date from the funder
  4. The Customer will be reimbursed the charges via pre-paid MasterCard within 28 days
  5. Further notes :
    a) This offer covers the original contracted mileage only and is only available at the end of the vehicle contract as stated in the lease agreement, unless the leased mileage is changed through schedule update mid term.
    b) The offer will not be valid if vehicle is terminated early or before the end of the contracted lease agreement.

£500 Damage Cover

£500 Damage Cover protects Customers for damage charges up to £500 at the End of their Vehicle Rental Agreement.

The service cover limits your liability for damage to the Car to a maximum sum of £500.

If the damage charge at the End of Contract is calculated by the Funder to be above £500 then the Customer is liable for the FULL amount of the damage charge from the Funder.

ANY damage validated by the funder at the end of contract is eligible to be included and counted towards the total amount at End of Contract. The Funder will inspect and access damage to the vehicle through it Fair Wear and Tear Policy (available on request from the Funder).

Please be aware that the Supplier DOES NOT inspect the vehicle at the end of there contract and DOES NOT calculate the damage charge on the Customers Car. This is completed by the Funder and is then charged back to the Customer.

Any queries or disputes regarding the damage charges should be raised and resolved with the funder as part of the end of contract process. The Supplier will not be able to intervene in this process.

How to claim:

The Customer returns the Car at End of contract, to the Funder:

  1. Damage charges statement or invoice is sent to the Customer by the Funder
  2. The Customer pays the damage charges and keeps a proof of payment
  3. If Damage charge amount is under £500 the Customer completes a claim form on Vanarama.com website, uploading both the original statement and the proof of payment within 90 days of the excess mileage invoice date from the funder
  4. The Customer will be reimbursed the charges via pre-paid MasterCard within 28 days

The Supplier reserves the right, at their sole discretion, to modify or replace these Terms & Conditions or the Services supplied as set out within this schedule at any time. If a revision is material we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at the Suppliers sole discretion.