Warranty, Servicing & Maintenance

Most Popular Questions

All Questions

  • Our expert Mike answered... You can get your vehicle serviced by a local garage as long as it is approved by the leasing company.

  • Our expert Rob answered... The majority of our finance companies will include tyre replacement if you take out the maintenance option with the lease company. Most lease companies we use will replace tyres at 2mm tread depth as opposed to 1.6mm - the legal limit. Damaged tyres are also included in the maintenance package (except vandalised or stolen tyres).

  • Our expert Richard answered... When you lease a vehicle the servicing and upkeep is up to you. However, we do offer a package called ServicePlus which you can pay for monthly alongside the lease. This would cover you for all of your servicing and MOTs, it will also cover you for brakes, bulb wipers and much more. We can also service your vehicle at your home or work address which will save you taking a day off work and being without a vehicle.

  • Our expert Mike answered... You won't be contacted to tell you your vehicle is due for a service, however, you can refer to the service book or call us and we can advise of the manufacturer's service intervals.

  • Our expert Richard answered... During your lease, you will have to maintain the vehicle yourself which will include all servicing, MOTs, tyres, and much more. The maintenance contract allows you to pay a fixed monthly cost which covers near enough everything you need, with this in place all you need to do is enjoy driving, A lot of our customers prefer this option, as its all accounted for and they have no nasty surprises.

  • Our expert Richard answered... When you lease a vehicle the servicing and upkeep is up to you but we do offer a package called Service Plus which you can pay for monthly alongside your lease. This would cover you for all of your servicing and MOTs, it will also cover you for brakes, bulb wipers and much more. We can also service your vehicle at your home or work address which will save you taking a day off work and being without a vehicle!

  • Our expert Rob answered... Contract hire is one of our most popular contracts, due to the low deposit options, fixed cost motoring, steady cash flow and no risk of depreciation. All our vehicles are new vehicles and come with the standard manufacturer's warranty typically between 3 & 5 years depending on the manufacturer. If you have any issues with the vehicle in the warranty period this will often be covered by the manufacturer but we always recommend checking this before the vehicle is booked in with the dealer. With contract hire, you have the option to include a maintenance package for an additional low monthly fee. This will cover you for tyres, routine maintenance, servicing and any MOT that falls within the contract duration.

  • Our expert Mike answered... If your vehicle continuously breaks down, then for the first 3 years, you will be covered by the manufacturer's warranty. In this situation, subject to availability, the dealer in question will be able to offer you a loan vehicle while your vehicle is off the road. During this situation, if you require any further assistance, our customer support team will be more than happy to help and support you.

  • Our expert Richard answered... Yes, that's correct. The MOT on all new vehicles is not required until the 3rd year.

  • Servicing and maintenance is not part of a standard contract, but we are able to offer you a package which is called Service Plus. This will cover you for all routine services, mechanical repairs, replacement tires, MOT if required & also replacement brakes, wiper blades, and bulbs which will be subject to fair wear and tear. The additional cost will depend on the annual mileage you are doing and also how long you decide to take the contract over.

  • Our expert Joanne answered... You will still need to pay the monthly payment, however because the vehicle is in warranty, we are able to approach the manufacturer for alternative transport.

  • Our expert Richard answered... Other than fuel, this should be all you need to pay for. However, you may want to add GAP Insurance and maintenance.

    Gap Insurance covers you if your vehicle is written off and there is a difference between the value of the vehicle and the balance you owe the finance company.

    We also offer Service Plus - an optional maintenance package. If you decide to take out Service Plus we will maintain the vehicle for the duration of the term. The cost shown on the quotation will include all servicing, MOTs, replacement tyres and much more. Our package is slightly different to our competitors because we have mobile tyre and servicing engineers who can, if available, come out and service your vehicle on site while you work.