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Vanarama Reviews and Customer Testimonials

Vanarama are rated 4.7/5 based on 5020 customer reviews and testimonials

The deal you get is always the most important thing, but it's also your right to expect excellent levels of customer service. Most companies will struggle or even refuse to do both. We make it our absolute mission to give you the most competitive deal and the service you deserve. Every customer we lease a vehicle to is invited to review our service and good or bad we publish them. Of course we occasionally get it wrong but it's not through lack of trying and we always use your feedback to try and improve.

See for yourself why customers come back to us time and time again.

Customer Reviews

said on 19th January 2016 - 5/5 stars

This the first time we have used you as a business and have been extremely surprised by your teams customer service and overall handling of our 5 vehicle business purchase. First class service all round. Better service offered by your company than local companies. Many thanks we will be back in 3 years.

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said on 15th January 2016 - 4.6/5 stars

The service was very good. I needed to make a decision very rapidly and Autorama staff were very efficient in providing me with the information I needed and then processing my subsequent order to ensure that I acquired the car on a short lead time.

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said on 15th January 2016 - 4.9/5 stars

Very good

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said on 15th January 2016 - 5/5 stars

Great team of people and all willing to help with getting the best deal.

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said on 14th January 2016 - 5/5 stars

Excellent service.

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said on 13th January 2016 - 4.9/5 stars

I would highly recommend Vanarama. The customer service I received was excellent very satisfied overall. I don't think I could get a better deal out there.

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said on 13th January 2016 - 5/5 stars

Fast efficient & very professional. Every last detail taken care of in the fastest manor.

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said on 13th January 2016 - 5/5 stars

In every way you were perfect!

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said on 13th January 2016 - 4.9/5 stars

Very happy with the service.

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said on 13th January 2016 - 5/5 stars

I thought that every one I dealt with was spot on - happy to talk to you and explain things and really great service all round.

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said on 13th January 2016 - 5/5 stars

Fast, thorough, friendly and promt

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said on 7th January 2016 - 5/5 stars

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said on 7th January 2016 - 4.7/5 stars

Generally very good. Only one point I'm not over happy with. See below

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said on 6th January 2016 - 3.7/5 stars

Very good service and friendly staff.

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said on 5th January 2016 - 5/5 stars

great.

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said on 5th January 2016 - 5/5 stars

Brilliant and fast service throughout the whole process from initial enquiry through to delivery.

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said on 5th January 2016 - 4.4/5 stars

Things were a little vague at first. I was given several differing amounts regarding both initial and regular monthly payments, I pointed these out to the salesman on three different occasions but in the end everything worked out fine! I was told I could part-ex my existing van but nothing ever came of that. After these initial discrepancies everything went swimmingly!

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said on 30th December 2015 - 5/5 stars

GREAT, ITS EASY FOR THE MOMENTUM TO SLOW DOWN WITH ALL THE PAPERWORK NEEDED, BUT I WAS GENTLY NUDGED ALL THE TIME TO GET IT DONE WHICH IS WHAT I NEEDED.

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said on 30th December 2015 - 4.9/5 stars

Superb.

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said on 30th December 2015 - 5/5 stars

Great service

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said on 22nd December 2015 - 4.3/5 stars

Over all satisfied, only very minor communication errors, but this is going to happen when it's not face to face. All staff were helpful and quick to respond to any e-mails I sent.

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said on 22nd December 2015 - 5/5 stars

In two words, different class

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said on 22nd December 2015 - 5/5 stars

Great service and was really happy with the time scale of the delivery of my new van.

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said on 17th December 2015 - 5/5 stars

Brilliant service you got in contact with me through out.

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said on 17th December 2015 - 4.7/5 stars

Very attentive, excellent customer service.

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