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Frequently Asked Questions

• General Leasing FAQs
  How Long Will My Vehicle Delivery Take?

  Delivery time really depends on several factors, including the vehicle you choose, whether it's in stock & if you're having accessories fitted. If your vehicle is in stock, available & already kitted out the way you want it, it could take as little as 2-3 weeks to be delivered.

  Can I Lease A Vehicle With Bad Credit?

  Leasing is a form of vehicle finance or credit, which means funders will look into your credit history when you apply to lease. If you’ve missed payments or cancelled finance in the past, these can negatively impact your credit score. Vanarama works with more than 10 potential funders & we’ll always try to match you with a funder to suit your needs.

  Can I Cancel A Lease Part Way Through?

  A lease contract can be cancelled by requesting an early termination. If you request this, the vehicle must be returned to the funder & you’ll pay a penalty fee - the amount varies depending on the funder & the type of lease agreement you have, but it could be more than 50% of all remaining payments. If you lease a car with us, you will be covered by Redundancy Protection. This means if due to an unexpected life event you are suddenly unable to afford your payments, we may be able to help. See more about this here.

  Which Businesses Can Lease Vehicles?

  In general, any business can lease a vehicle & benefit from the cost savings leasing offers - even new businesses.

  Can I Change My Annual Mileage Limit Mid-Contract?

  Yes, although the process will depend on which funder your lease is with & if you are eligible to do so. If you think your mileage limit needs changing, call us straight away so we can discuss your options.

  What Is The Shortest Lease Contract I Can Take?

  The shortest lease term available from Vanarama is 2 years, up to a maximum term of 5 years.

  How Does Fair Wear & Tear Work?

  If your lease contract requires you to hand your vehicle back at the end, it will be inspected by the finance company for any damage that isn’t considered ‘fair wear & tear’. The odd bump, scratch or scuff is fine - after all, you could have been driving this vehicle for up to 5 years - excessive damage is not & penalties are often charged to repair it.

• Volkswagen Id.4 Estate FAQs
  What technology comes as standard on the Volkswagen ID.4 Pro Performance?

  The Volkswagen ID.4 Pro Performance comes with the following technology as standard: Satellite Navigation, DAB Radio, Bluetooth Connectivity, Automatic Climate Control, Apple CarPlay & Android Auto, Wireless Phone Charger, Front & Rear Parking Sensors, Automatic Headlights & Windscreen Wipers, Heated Front Seats, Heated Steering Wheel, Electric Folding & Heated Door Mirrors and Adaptive Cruise Control.

  Higher trim levels typically come packed with more technology, so we always recommend checking the Standard Equipment section above to see what tech is crammed into this specific vehicle specification.

  How long is the warranty period on the Volkswagen ID.4 Pro Performance and does it cover the battery?

  The Volkswagen ID.4 Pro Performance comes with a 3-year or 60,000-mile vehicle warranty. However, most vehicle manufacturers that build electric cars offer an 8-year or 100,000-mile battery warranty with their cars and this applies to the Volkswagen ID.4 Pro Performance.

  And the great thing about leasing an EV with Vanarama is that even if you take out the maximum lease term of 5 years, your car’s battery will always be within the manufacturer’s warranty for the full duration of your lease, providing you with peace of mind motoring.

  How much will it cost to charge the Volkswagen ID.4 Pro Performance?

  This will vary based on where and how you decide to charge your car but the cheapest and most convenient method will be to charge at home.

  The average price of electricity at home in the UK is 34p per kilowatt hour (kWh), so a 0-100% charge on the Volkswagen ID.4 Pro Performance would cost 27.88.

  Charging at public chargers is typically more expensive but it’s still far cheaper than fuelling a petrol and diesel car. The average cost per kilowatt hour for a DC rapid charger is 63p per kWh, so a full charge would cost £51.66 but in most cases you’d only be topping the battery up by around 50-60%, so it’s likely to be cheaper whenever you use a DC charger.

  What Brake Horse Power (BHP) does the Volkswagen ID.4 Pro Performance have?

  The Volkswagen ID.4 Pro Performance has a maximum power output of 150kW which equates to 201 bhp.

  Because electric cars don’t have an engine and rely on a combination of battery packs and an electric motor to drive the wheels forward, their power output is measured in kilowatts (kW) rather than traditional brake horse power (bhp). To work out the equivalent brake horse power of an electric car, multiply the maximum power output (in kW) by 1.34 to get the correct bhp figure.

  Is the Volkswagen ID.4 Pro Performance automatic?

  The short answer is, yes! All electric cars are automatic because they don’t require an engine and gearbox to operate, which means no more clutch presses and gear changes when you make the switch to an EV.

  What charging cables come with the Volkswagen ID.4 Pro Performance?

  The Volkswagen ID.4 Pro Performance comes with one charging cable as standard - the Mode 3, Type 2 charging cable, which is designed for use at non-tethered (Cableless) chargers.

  What charging socket is on the Volkswagen ID.4 Pro Performance?

  The Volkswagen ID.4 Pro Performance is fitted with the Combined Charging System (CCS) charging socket – a single charging socket which allows for both AC and DC charging.

  For AC charging the Volkswagen ID.4 Pro Performance accepts the Type 2 plug and is capable of charging up to 11kW. For DC charging, the quickest way to charge an EV, the Volkswagen ID.4 Pro Performance accepts the CCS plug and is capable of charging up to 125kW, on compatible chargers.

  What’s the quickest I can charge the Volkswagen ID.4 Pro Performance?

  Charging your Volkswagen ID.4 Pro Performance can take as little as 35 minutes with the right charger. The Volkswagen ID.4 Pro Performance is capable of ‘rapid’ charging at 125kW on compatible DC chargers, which are usually found at service stations or town centres.

  Typically, you won’t charge from 0-100% on a DC charger – you’ll be adding roughly 50-60% at a time and 60% takes 35 minutes – about the same amount of time it takes to have a comfort break and grab a coffee.

  12 hours sounds like a long time to charge, does it really take that long?

  In reality you’ll never charge your EV from completely empty, you'll be topping up as and when is required, so 12 hours is the maximum time it can take from a home charger. Plus, most of the time you’ll have your car plugged in overnight while you sleep, so you can leave the house each day with a fully-charged battery.

  How long does it take to charge the Volkswagen ID.4 Pro Performance at home?

  The Volkswagen ID.4 Pro Performance will charge from 0-100% in just under 12 hours with a home charger. If you have access to off-road parking at home (e.g. a driveway), the quickest and cheapest way to charge an electric car is to have an EV home charger installed.

  Most electric cars can also be charged at home using a standard domestic 3-pin plug, although this isn’t recommended for day-to-day charging due to the length of time it takes. On a standard household plug, the Volkswagen ID.4 Pro Performance would take around 41 hours to charge!

  Will I get the quoted range when I drive?

  There are several factors that can impact how far you can drive in an EV, such as the outside temperature or the speed you drive. Vehicle manufacturers are obliged to publish the official WLTP range on electric vehicles, but in real-world driving conditions the mileage you’ll achieve from a fully charged battery is likely to vary slightly from what’s advertised.

  The Volkswagen ID.4 Pro Performance has an official WLTP range of up to 328 miles when fully charged, but in the cooler months of the year you can expect the real-world range of around 215 miles. In warmer temperatures, the Volkswagen ID.4 Pro Performance will achieve a real-world range of 280 miles when fully charged. If most of your journeys are carried out on Motorways or A-Roads, the higher speeds will impact the range a bit more, with a real-world range of 180 miles in the winter months and closer to 230 miles in the summer.

  *All displayed figures are based on a combination of urban and high-speed driving

  How far can I drive the Volkswagen ID.4 Pro Performance with a fully charged battery?

  The Volkswagen ID.4 Pro Performance has an 82kWh battery which has an official WLTP range of up to 328 miles when fully charged. As WLTP figures come from near perfect test conditions, in reality, you’ll be able to drive about 280 miles on a full charge if you’re doing a mix of urban and motorway driving.