Big things have small beginnings, and some days it's hard to believe that Vanarama started its journey in 2004 with a team of just 3 people in a porta cabin. Today, we employ around 230 people and Vanarama is the ultimate destination for your next vehicle.
What We Do
We all want the latest technology with the option to regularly upgrade - just like a mobile phone. At Vanarama we understand that your vehicle is a statement about you and we want to make it as easy to upgrade as you would your phone! Our aim is to get you moving in the most cost-effective, simple way possible, so we'll be there every step of the way - from choosing your new vehicle to delivery straight to your door.
We’ve been in the industry a long time which means we have the largest buying power and can offer you the very best deal - for whatever your needs. And as well as a huge range of vehicles, we also provide a range of van leasing finance, van insurance and maintenance packages.
Our dedicated customer support team is always on-hand to help, keeping you up to date all the way from order through to delivery. We're here to answer any queries you have as quickly as possible and even if you found us online, you can always come and visit us at our head office!
To further enhance your customer service experience, Vanarama is a member of the Institute of Customer Service (ICS). We like to think that this investment and commitment in our staff is one of the reasons that 95% of our customers would not only recommend us, but also use us again.
Our Opening Hours
Saturday & Sunday 10am-8pm
Vanarama offers industry-leading customer service and has found investing in that service, and the staff that provide it, to be a successful formula for success. From sector awards to national awards you will be dealing with a business that has had scrutiny at the highest level in industry.
The UK CX Awards are the most recognised and prestigious awards for customer experience in the UK. They’re also recognised as the hardest awards to win as multiple judges scrutinise each 2000 word entry before entrants present to a separate panel of judges for 30 minutes.
In 2020 Vanarama were awarded 5 Gold Awards and 1 Silver award in the 6 categories they entered beating off BT, Sky Bet, Virgin Money, Vauxhall and Vitality in the process.
- Online Customer Experience
- Customer Centric Culture
- Customers at the Heart of Everything
- Customer Experience during a crisis
- Employees at the Heart of Everything
- Employee Experience during a crisis (Silver)
Vanarama was confirmed as a Sunday Times 100 Best Small Company To Work For in the UK in 2016 2017 and 2018, with Andy Alderson (CEO) being named Best Leader at the 2017 awards ceremony. We're delighted to have been recognised by The Sunday Times as one of the Best Small Companies To Work For in the UK.
In 2015, Vanarama won the highly prestigious Lloyds National Business Award for Best Small to Medium Sized Business 2015, an accolade that recognised our commitment to training, customer service and innovation. Read our latest customer reviews.
We also sponsor The Vanarama National League and through a charity partnership with Prostate Cancer UK, we won the BT Sport Industry Sponsorship Campaign Of The Year 2019, Business Charity Awards - Campaign Of The Year 2019 and Football Business Awards - Silver For Sponsorship Of The Year and Gold for Brand Activation for the Manarama campaign which saw us rename the League to support the charity and raise £150k.
Vanarama is regulated by the British Vehicle Rental Leasing Association (BVRLA) and the Financial Conduct Authority (FCA), as well as being a member of the Institute of Customer Service with a distinction grading.