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Vanarama Reviews and Customer Testimonials

Vanarama are rated 4.7/5 based on 5017 customer reviews and testimonials

The deal you get is always the most important thing, but it's also your right to expect excellent levels of customer service. Most companies will struggle or even refuse to do both. We make it our absolute mission to give you the most competitive deal and the service you deserve. Every customer we lease a vehicle to is invited to review our service and good or bad we publish them. Of course we occasionally get it wrong but it's not through lack of trying and we always use your feedback to try and improve.

See for yourself why customers come back to us time and time again.

Customer Reviews

said on 22nd October 2018 - 5/5 stars

Excellent

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I leased my new Vauxhall Vivaro L1 because... Could afford to buy new

said on 22nd October 2018 - 5/5 stars

Excellent can’t fault the service

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I leased my new Ford Transit Custom 300 L2 Fwd because... Tax reasons & trouble free motoring

said on 22nd October 2018 - 4.3/5 stars

Pretty good in general the delay, however, was annoying as I’d ordered early enough to receive before my previous vehicle was returned...

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I leased my new Mercedes-Benz CLA Class Coupe because... Convenience at this point in time

said on 22nd October 2018 - 5/5 stars

Brilliant, easy, friendly. Pleasure really! Reallly was lovely and I felt well looked after.

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I leased my new Peugeot Boxer 335 L3 because... Business growth

said on 21st October 2018 - 4.9/5 stars

Great service

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I leased my new Mercedes-Benz E Class Estate because... Did not want to put a big deposit down

said on 19th October 2018 - 5/5 stars

Very efficient service could not fault it at all, very easy.

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I leased my new Mitsubishi L200 LWB Lb because... Recommended by a friend really.

said on 19th October 2018 - 4.4/5 stars

Excellent communication, however I had to chase for the delivery towards the end - but overall thank you for all your support.

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I leased my new Land Rover Range Rover Evoque Hatchback because... Prefer a new car every 2 - 3 years and paying a reasonable sum for the pleasure of it.

said on 18th October 2018 - 5/5 stars

Great

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I leased my new Mercedes-Benz A Class Hatchback because... Better Value

said on 18th October 2018 - 5/5 stars

It’s the second vehicle purchased through yourselves. David and the rest of the staff were brilliant from start to finish.

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I leased my new Mitsubishi L200 LWB Lb because... Fixed costs , with the vehicle having a five year warranty no hidden surprises bar servicing and general wear and tear.

said on 17th October 2018 - 4.6/5 stars

Excellent Service from start to finish

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I leased my new Citroen Berlingo L1 because... Suits my business finances

said on 16th October 2018 - 5/5 stars

From start to finish, kept updated. Can not fault the input of all the staff I communI cater with.

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I leased my new Nissan Qashqai Hatchback because... Faster than saving for a brand new car. Great, affordable prices, with lots of options.

said on 16th October 2018 - 5/5 stars

really good

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I leased my new Citroen Berlingo L1 because... most practical option got my needs

said on 16th October 2018 - 5/5 stars

Fantastic efficient service. Kept up to date throughout with friendly knowledgable staff. Would definitely recommend to friends

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I leased my new Mercedes-Benz A Class Hatchback because... To get a new car every 3 years and have trouble free motoring

said on 16th October 2018 - 5/5 stars

Couldn’t have asked for more spot on would use you again

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I leased my new Ford Transit 290 L2 Fwd because... Needed another company vehicle as simple as that

said on 16th October 2018 - 4.9/5 stars

Friendly staff and always willing to help you

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I leased my new Mercedes-Benz A Class Hatchback because... Easier for our business

said on 16th October 2018 - 4.9/5 stars

Excellent

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I leased my new Mercedes-Benz A Class Hatchback because... Cheaper in longer run

said on 14th October 2018 - 4.6/5 stars

Shane - my advisor was extremely helpful all through the process, explaining every stage, keeping in touch regularly and keeping me updated as each stage progressed, even a call when I had received my van to make sure all was good.

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I leased my new Vauxhall Vivaro L2 because... To have a reliable van, fixed monthly payments, help with tax

said on 12th October 2018 - 5/5 stars

Vanarama's service was very thorough, any question I asked they took the time to answer in detail, if an adviser I was speaking to did not know the answer they reassured me by finding out. Vanarama have great communication, every department communicates extremely well, emails answered promptly very trust worthy, honest and great customer service. Advisers took care of everything for me. Vanarama is very convenient and work around the customer to provide affordable priced vehicle. I will definitely be continuing business with them and recommend to family, friends and work colleagues. I am happy with delivery, vehicle, price, agreement, broker, sales team, account manager C. Sharpe the team M.fehily A.Humphreys who went all out to help me in numerous ways, all who are awesome. A personal Thank you to all you really are the face of vanarama.

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I leased my new Jaguar E-Pace Estate because... Less hassle and straight to the point

said on 12th October 2018 - 4.9/5 stars

Simon Withall was extremely friendly and knowledgeable from the start. His enthusiasm is a trait that a lot of people don't seem to have these days, especially when dealing over a phone. He is a credit to the company.

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I leased my new Mercedes-Benz A Class Hatchback because... I wouldn't pay for a brand new car from a dealer and l like to change my car fairly regularly. Leasing works for our financial situation.

said on 12th October 2018 - 4/5 stars

I thought the sales process was fine. I'm not a fan of the lead in prices as they're rather misleading, however, every company seems to do this. The insurance team were fantastic, it was the smoothest part of the process

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I leased my new Mitsubishi L200 LWB Lb because... We don't want capital tied up in vehicles

said on 12th October 2018 - 4.4/5 stars

Very good service especially from Aaron Williams.

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I leased my new Ford Kuga Estate because... First time. Thought we would try it.

said on 11th October 2018 - 5/5 stars

Second time with Vanarama and dealt mainly with Chloe Jellis again who, as always, was fantastic. The whole team are amazing and very efficient. Cheers!

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I leased my new Vauxhall Vivaro L2 because... Makes sense for my business and affordable

said on 11th October 2018 - 4.7/5 stars

Joel when selling the car and Ian keeping me updated on the car delay were great, if they lived in the Southwest I'd given them a job tomorrow based on how they dealt with me as a customer.

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I leased my new Mercedes-Benz A Class Hatchback because... Company car.

said on 11th October 2018 - 4.7/5 stars

Great service, very well delivered.

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I leased my new Toyota Hilux because... Less risk and tax efficient.

said on 10th October 2018 - 4.9/5 stars

Thought you guys were great. I have never used a broker before and always gone to the dealer. You made the process very quick and simple. Everything went through quickly and the deal I got was definitely better then I could have got through the dealer.

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I leased my new Mitsubishi L200 LWB Lb because... I needed a truck to lease for my production company to carry increasing amounts of equipment. I had never leased a commercial vehicle through the company before and vanarama made this process very easy.