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Vanarama Reviews and Customer Testimonials

Vanarama are rated 4.7/5 based on 4883 customer reviews and testimonials

The deal you get is always the most important thing, but it's also your right to expect excellent levels of customer service. Most companies will struggle or even refuse to do both. We make it our absolute mission to give you the most competitive deal and the service you deserve. Every customer we lease a vehicle to is invited to review our service and good or bad we publish them. Of course we occasionally get it wrong but it's not through lack of trying and we always use your feedback to try and improve.

See for yourself why customers come back to us time and time again.

Customer Reviews

said on 24th July 2018 - 4.6/5 stars

Great service

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I leased my new Toyota Hilux because... like to change vans regular its looks professional

said on 24th July 2018 - 4/5 stars

Your service was good, I only ever award 4/5, because, in my opinion, it helps drive you forwards to achieve the ultimate fifth star.

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said on 24th July 2018 - 4/5 stars

I found your service easy and straight forward.

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I leased my new Volvo S90 Saloon because... I see no benefit of buying a new car because of price devaluation

said on 23rd July 2018 - 3.9/5 stars

Initial contact was rapid and I received a quick suitable offer, however; I was not notified that my vehicle would not arrive on the target day. This fact put me close to cancelling the order. After chasing my account manager I was put under a team leader that then looked after me very well and although I had to wait a further three weeks for the vehicle I was overall satisfied.

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I leased my new Mitsubishi L200 LWB Lb because... Simply as a result of the low outlay and tax benefits. Also after the lease term is up I will be able to lease another new vehicle similar to how I used to buy new and trade in again keeping monthly outlay at a manageable level but having a reliable transport solution.

said on 23rd July 2018 - 5/5 stars

Good

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said on 23rd July 2018 - 5/5 stars

Exelent service, all friendly helpful staff

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I leased my new Mercedes-Benz C Class Saloon because... Easier option, as cars devalue so quickly especially diesels in the current climate

said on 22nd July 2018 - 5/5 stars

Outstanding service. All your staff were great. I gave you a tight deadline and you came through for me. OUTSTANDING

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I leased my new Vauxhall Vivaro L1 because... I think it just works better for me.

said on 20th July 2018 - 4.7/5 stars

All was pretty straightforward, apart from van type and colour was not available until December, so had to go for a lesser product.

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said on 19th July 2018 - 4.7/5 stars

great service and price - issues with delivery but not vanarmas fault

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I leased my new Mitsubishi L200 LWB Lb because... Better car for a better price plus claim vat back

said on 19th July 2018 - 4.9/5 stars

Excellent

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I leased my new Ford Ranger because... Don’t won’t to own

said on 19th July 2018 - 5/5 stars

Excellent service. Kept me informed at all times throughout The price I got was unbeatable. Tried all the local main dealers and they didn’t compare. So in all very happy And the car was delivered to my house 👍

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I leased my new Suzuki Vitara Estate because... Depreciation reasons. owned a good few cars and lost a lot of money

said on 19th July 2018 - 4/5 stars

Generally I’ve been very satisfied with the service you have provided

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I leased my new Mitsubishi L200 LWB Lb because... Good tax advantages

said on 19th July 2018 - 3.3/5 stars

Good

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I leased my new Ford Ranger because... company option

said on 19th July 2018 - 4/5 stars

I used vanarama on the recommendation of my son Neil Sutton who leased a VW Crafter van a couple of months earlier. I understand you pay £50 to both myself and Neil for him recommending me to Vanarama. We look forward to receiving this. We are both delighted so far with your service

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I leased my new Peugeot Boxer 335 L3 because... I needed a new van and this appears to be the best option for tax purposes

Vanarama's Response: "Hi Robert, thanks for your review, we're happy to hear that you are enjoying your new van. Thank you for letting us know that your son recommended you to Vanarama, we will be processing your £50 vouchers this week. "

said on 18th July 2018 - 4.9/5 stars

Great communication and easy to deal with, kept me informed all the way

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I leased my new Mercedes-Benz C Class Coupe because... I get a car allowance and this is the most cost effective way for me to get a car with tax elements etc

said on 17th July 2018 - 4/5 stars

Good

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I leased my new Vauxhall Vivaro L1 because... Tax effiency

said on 17th July 2018 - 4.3/5 stars

after sale service has been excellent

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I leased my new Ford Transit Custom 270 L1 Fwd because... Price

said on 17th July 2018 - 4.6/5 stars

Good initial service to get the deal done, a bit slow between that part and delivery

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I leased my new Nissan Qashqai Hatchback because... To get a new vehicle at an affordable price.

said on 17th July 2018 - 4.3/5 stars

Good service very professional

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I leased my new Vauxhall Corsa Hatchback because... Suited my requirements

said on 17th July 2018 - 5/5 stars

Excellent service

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I leased my new Peugeot Boxer 335 L3 because... Cost affective

said on 17th July 2018 - 5/5 stars

Great

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I leased my new Mitsubishi L200 LWB Lb because... Replacement vehicle for company

said on 16th July 2018 - 4.7/5 stars

Scott and other members of staff were swift with all pricing, documentation process and good customer support.

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I leased my new Ford Transit Custom 300 L1 Fwd because... Current vehicle was becoming more and more unreliable and with winter and more work coming in it made sense to lease a new more reliable vehicle.

said on 16th July 2018 - 5/5 stars

All round excellent, everyone was informative and helpful to the end.

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I leased my new Ford Transit Custom 300 L2 Fwd because... Overall better economically, no brainer, I got a new van.

said on 13th July 2018 - 5/5 stars

First class service , was kept informed all the way and any questions or problems were dealt with promptly.

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I leased my new Citroen Berlingo L1 because... Needed a reliable van for work, my old van was costing me too much money and too much time off the road being repaired. Now I know exactly how much I will pay through the year much easier to budget for.

said on 13th July 2018 - 4.7/5 stars

Very good

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I leased my new Citroen Dispatch M because... Needed a new van, chose leasing over buying one on finance