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Vanarama Reviews and Customer Testimonials

Vanarama are rated 4.7/5 based on 5020 customer reviews and testimonials

The deal you get is always the most important thing, but it's also your right to expect excellent levels of customer service. Most companies will struggle or even refuse to do both. We make it our absolute mission to give you the most competitive deal and the service you deserve. Every customer we lease a vehicle to is invited to review our service and good or bad we publish them. Of course we occasionally get it wrong but it's not through lack of trying and we always use your feedback to try and improve.

See for yourself why customers come back to us time and time again.

Customer Reviews

said on 18th September 2018 - 5/5 stars

Very good

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I leased my new Ford Transit 350 L3 Rwd because... Economical

said on 18th September 2018 - 5/5 stars

I'd like to thank Billy and Alex for dealing with my order in a very professional way from start to finish. Great client service and I am a very happy customer. Thanks again guys, James Probert

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I leased my new Nissan Qashqai Hatchback because... I think leasing is an easier way of car ownership that outright purchasing.

said on 17th September 2018 - 4.7/5 stars

Very good

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I leased my new Ford Transit Custom 280 L1 Fwd because... Needed a new work van

said on 17th September 2018 - 4.4/5 stars

Service very good.

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I leased my new Toyota Hilux because... Gives better cash flow

said on 16th September 2018 - 5/5 stars

Very good

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I leased my new Mercedes-Benz C Class Saloon because... Was a good deal

said on 15th September 2018 - 4.9/5 stars

Really pleased with the whole process included by my new car! Easy to deal with and a great customer experience

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I leased my new Mercedes-Benz E Class Estate because... Do not want the capital expenditure of PCP yet don’t want to be liable for any potential problems or repair costs outside of warranty.

said on 14th September 2018 - 4.3/5 stars

I dealt with Tom Bartrip and couldn’t want for a better bloke for the job.

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I leased my new Ford Transit Custom 300 L2 Fwd because... Tax

said on 14th September 2018 - 5/5 stars

Brilliant

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I leased my new Suzuki Vitara Estate because... Cost

said on 14th September 2018 - 4.3/5 stars

The whole service in general was ok.

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said on 13th September 2018 - 4.9/5 stars

No problem with vanarama service first class

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I leased my new Mitsubishi L200 LWB Lb because... We like a new vehicle every few year and find this the best way to do it

said on 12th September 2018 - 5/5 stars

Excellent

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I leased my new Volkswagen Golf Hatchback because... Better value

said on 10th September 2018 - 5/5 stars

Kevin was great and I must say offered a. very personal service

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I leased my new Ford Transit Custom 280 L1 Fwd because... New vehicle for great price no worries

said on 10th September 2018 - 4.9/5 stars

Very good. Put me at ease

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I leased my new Ford Transit Connect 210 L2 because... I wanted a new van with no worries about breakdowns, buying a bad vehicle etc.

said on 9th September 2018 - 5/5 stars

Every one I spoke to was well informed and made me feel welcome

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I leased my new Vauxhall Vivaro L1 because... was my second time with Vanarama so had no problem

said on 9th September 2018 - 5/5 stars

All staff I had contact with were friendly and helpful. They explained everything clearly and from the first conversation pointed out costs such as administration fees. My first choice was not available and I was impressed at the effort Joel made to find another suitable alternative that matched my 'wish list' - the outcome was a vehicle with a slightly better spec which I am more than happy with.

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I leased my new Volkswagen T-Roc Hatchback because... Financially and time wise a better option for myself and family needs.

said on 7th September 2018 - 4.9/5 stars

Edward was very helpful from start to finish. I spoke to other sales people prior to getting in contact with Edward and was unsure on completing on a sale. After agreeing the contract with Ed the process was a breeze

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I leased my new Ford Ranger because... Price

said on 7th September 2018 - 5/5 stars

Very helpful

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I leased my new Ford Transit Custom 280 L1 Fwd because... Yes

said on 6th September 2018 - 5/5 stars

Thought it would be complicated to lease a Van but you made it very simple for me to get one.

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I leased my new Citroen Berlingo L1 because... To begin a change on career and work as self employed.

said on 6th September 2018 - 4.7/5 stars

Good service and not pushy about getting deal done.gave me options and time to think things over.i tried a few companies and true to your word no one came close to beating your price.1 or 2 faults whilst trying get a final delivery,nothing to out me off though.

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I leased my new Mitsubishi L200 LWB Lb because... Just started a new business and I felt it was the way to go fir a start.

said on 6th September 2018 - 4.9/5 stars

Great Service from helpful, friendly Staff. Always very easy to speak to someone when needed.

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I leased my new Ford Transit Connect 200 L1 because... Needed a newer van and financing a second hand van would cost me more than leasing one.

said on 6th September 2018 - 4.9/5 stars

Excellent

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I leased my new Ford Ranger because... So much easier than buying

said on 6th September 2018 - 4.6/5 stars

Good Service and delivery of vehicle on time,however there is an issue with the sat nav and as yet no one has come back to us

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I leased my new Citroen Berlingo L1 because... better financial opttion

Vanarama's Response: "Hi Tim, thanks for leaving a review - I have passed on the information about your sat nav to our Customer Support team who will be in contact shortly."

said on 6th September 2018 - 5/5 stars

Exellent

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I leased my new Ford Transit Custom 320 L1 Fwd because... Easier

said on 5th September 2018 - 4.1/5 stars

Very thorough and professional.

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I leased my new Mercedes-Benz E Class Estate because... Economical way of getting a very good car.

said on 5th September 2018 - 4.7/5 stars

First rate service all the paperwork was done on line which saved a lot of time, kept informed of progress of the order and delivery was on a low loader which I much prefer to being delivered by driver, would definitely use vanarma again

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I leased my new BMW X1 Estate because... Like idea of having a new car every 2 years without the expensive of large deposits and depreciation