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Car Leasing FAQs

Man looking under bonnet of a carGot a question about our car leasing? Check out our FAQs below and take a look at our in-depth car leasing explained guides see if it's been answered.

If you've got a question you can't see the answer to contact our friendly team on 01442 835 769.

 

How Long Can I Lease A Car For?

There are a range of lease lengths when it comes to personal & business car leasing. The typical options are 2, 3, 4 & 5-year leases (24, 36, 48 & 60 months) with most people choosing 3 years (36 months) on average.

After 5 years you'll want to upgrade to your car to a brand new one, just like when you upgrade your phone at the end of your contract. With all the changes in technology & rules around car emissions, this means you'll be able to keep up with the times while paying less.

 

Who Is The Registered Owner Of The Lease Vehicle?

On Personal Contract Hire & Business Contract Hire car leasing agreements, the car remains the property of the funder - while you are the named driver - & is returned to them at the end of your contract.

 

Can I Cancel My Lease Agreement?

You can cancel your order right up to the day of delivery & receive a full, no-quibble refund.

After delivery, you can end your contract early, but may incur fees from the finance company.

 

Can The Lease Be Passed To Another Person?

The transfer of a car lease is sometimes possible, but is dependant on the funder your lease contract is arranged with. If the funder allows for a transfer of contract, there will be an admin fee & the person the lease is being transferred to will need to go through eligibility checks. Please contact our customer service team if a transfer of contract is something you'd like to explore.

 

Is It Possible To Change The Lease Mid-Contract To Another Make Or Model?

Upgrading to another make or model of car is possible mid-contract if you pay a settlement figure. This settlement figure is usually between 5% & 100% of the total of the remaining monthly payments. Settlements & arrangements will differ depending on which funder your agreement is with.

 

What Happens In The Event Of The Death Of The Contract Holder?

In the event of the death of a lease contract holder, it will often be treated as an early termination, unless the estate of the deceased person wishes to take over the lease. If this happens, the first step should be to call Vanarama or the lease company & find out what options are available.

 

Are There Any Differences Between Car & Van Leasing Contracts?

There are no major differences between car & van leasing contracts - the financial agreements you enter into are essentially the same apart from the type of vehicle you are leasing.

 

Can I Take My Car Abroad?

You can, but there's a few steps you need to take first to ensure you're covered abroad...

  • Step 1 – Contact your finance provider to obtain the right permissions
  • Step 2 – Fill in a Vehicle-On-Hire Certificate (VE103B).
  • Step 3 – Make sure you have the right motor insurance and breakdown cover.
  • Step 4 – Find out what local driving laws are, including speed limits, road markings and road signs.
  • Step 5 – Prepare your car for the long trip, such as, ensuring your tyres are above the legal limit.

 

What Sort of Insurance Do I Need?

You'll need to have fully-comprehensive insurance on your car for the duration of the contract. & forget about having to hunt around for the right car insurance – we can save you the time & hassle by providing you with the opportunity to get both at the same time.

 

How Will My Car Be Delivered?

We deliver our cars completely FREE of charge, direct to wherever you want, anywhere in the mainland UK. In most cases, cars will be driven to you by road & will have delivery mileage when they arrive. Don't worry, this mileage won't count towards your contract mileage.

 

What Happens If I'm Not Happy With My Car When It Arrives?

If you're not happy with your car upon arrival you don't have to sign for it or even accept it, & you will get a no-quibble refund.

 

What Do I Need To Pay & When?

The first payment you will need to make is a £500 vehicle reservation fee. This allows us to reserve your vehicle & make sure it will be available for delivery. This fee is refunded, less our administration charge of £198.

The next payment is your initial rental (deposit). This will be taken from your bank account by direct debit 7 to 10 days after delivery.

 

When Will My Monthly Rentals Start?

Rentals will be taken at the start of your contract & continue monthly from your initial rental to the end of your contract.

 

How Are My Monthly Payments Worked Out?

First, the finance company works out how much the vehicle will be worth at the end of your contract (its residual value). Then, they subtract that value from the cost of the brand-new car you want to drive – what's left is what you pay. One of the biggest benefits to leasing is that you're never left with a depreciating vehicle.

 

 

What Is The Difference Between Car Leasing & Car Buying?

Car leasing is simple. It means paying a monthly fee to drive a car. Like renting, but usually for a longer period.

Think of it like Spotify or Netflix - when you subscribe, you get to listen to music or watch films by paying a monthly fee. Easy!

At the end of your lease, you give back the car – so you're only paying for what you use, & you're not stuck with a used car at the end of your contract in the way you are when you buy.

 

Are There Different Types Of Car Leasing?

Technically, when you lease a car it is a lease which means you'll never own the car at the end, & this is known as Personal or Business Contract Hire. This is the only true form of 'leasing'.

However, there are some ways of buying vehicles that seem like leasing but come with the option to own the car at the end.

 

How Do I Find & Order A Car?

Our simple process makes finding & ordering your next car a piece of cake. Simply find your perfect vehicle & order it, we'll take care of the rest.

 

Where Do The Cars Come From?

Cars are provided by our main dealer partners from around the UK – we work with all the major manufacturers which means we are completely focused on getting you what you want.

 

Are All The Cars Brand-New?

All our cars are brand-new, UK-registered vehicles supplied by dealerships & come with a full manufacturer's warranty

 

What Happens When I Need To Renew My Car Lease?

When your renewal is due, you can upgrade your car to a new one so you can get something that suits your ever-changing lifestyle!

There are some general preparations you can make before you hand your lease car back, such as reviewing your funder's"Fair Wear & Tear" guidelines, locating all keys, documents & supporting paperwork ready for collection, & finally checking if your vehicle needs an MOT before its return/collection.

It's important to get in touch with us to check all of this before the end of your lease, so that we can make sure everything is sorted for you before you hand the car back to the funder.

 

Can I Lease A Car If I Have Bad Credit?

Different funders have different criteria on what they consider bad credit to be. We will always try to match you with the most appropriate funder.

 

Do I Need To MOT My Car?

New cars do not need an MOT in the first 3 years of their life. Once your car is over 3 years old, you will need an MOT every year.

 

Are All Mechanical Faults & Services Included In The Contract?

All cars come with a standard manufacturer's warranty – typically between 3 and 5 years. If you have any issues in the warranty period you'll usually be covered.

With Personal Contract Hire, you have the option to include a maintenance package for an additional low monthly fee. This will cover you for tyres, routine maintenance, servicing and any MOTs that fall within the contract duration.

 

Find out more about how leasing a car works by taking a look at our handy guides or check out our latest car offers.